ServiceM8 Phone 4+
Eroldawn Pty Ltd
-
- Gratuit
Captures d’écran
Description
A smarter phone system for trade contractors & services. Take & action client calls efficiently, professionally, anywhere. See which client is calling and their job history. Convert recent calls & voicemails to new jobs. Simplify call diversion after hours. Route business calls to multiple staff, simultaneously. Transfer between staff. Record & transcribe calls, and more.
ServiceM8 Phone extends the power of your ServiceM8 job management with a smart cloud phone system, enabling you to provide great customer experiences, streamline phone call workflows, and drive productive outcomes from phone enquiries.
Provide next-level customer service
With caller identification, any team member can greet clients by name, instantly see their active quotes and work orders on screen, and efficiently action the call’s outcome in ServiceM8.
Make calls more efficient & productive
Streamline phone call workflows, actions and outcomes. Open the client’s active ServiceM8 jobs, create a new job directly from an active or recent call, or record a Call Summary to an existing job’s Diary.
Work remotely
Route business calls to multiple staff members, simultaneously. Staff can make & receive calls from anywhere on iPhone, iPad, or online through the ServiceM8 dashboard & Chrome extension.
Give clients a single point of contact
Route all incoming calls through a single number, and set outgoing calls from all staff to display your business number, so clients always know it’s your business calling.
Gain visibility of phone calls across the business
See incoming calls, missed calls and voicemails from anywhere.
Simplify after-hours call diversion
Incoming calls to your business after hours automatically divert to the team member On Call, or a custom voicemail message.
Enhance team communication & call handling
Quickly call other team members in the business, and efficiently transfer clients on the line to another staff member, from anywhere.
Record & transcribe calls
Improve quality assurance and job history with call events, durations, recordings and transcripts automatically saved to the ServiceM8 job card they’re related to.
Manage enquiries efficiently
Text a booking form to a caller in a few taps while they’re on the line, so they can enter their own details and submit the enquiry online, arriving in your ServiceM8 Inbox.
ServiceM8 Phone is a companion app to ServiceM8 job management software. A ServiceM8 account configured with ServiceM8 Phone is required in order to log in to the ServiceM8 Phone app.
Nouveautés
Version 3.0.2
Minor fixes and improvements
Confidentialité de l’app
Le développeur Eroldawn Pty Ltd a indiqué que les pratiques de l’app en matière de confidentialité peuvent comprendre le traitement des données comme décrit ci‑dessous. Pour en savoir plus, consultez la politique de confidentialité du développeur.
Données liées à vous
Les données suivantes peuvent être recueillies et liées à votre identité :
- Contenu utilisateur
- Identifiants
- Données d’utilisation
- Diagnostic
Les pratiques en matière de confidentialité peuvent varier selon les fonctionnalités que vous utilisez ou selon votre âge. En savoir plus
Détails
- Vendeur
- Eroldawn Pty Ltd
- Taille
- 16,8 Mo
- Catégorie
- Affaires et entreprises
- Compatibilité
-
- iPhone
- Nécessite iOS 14.0 ou une version ultérieure.
- iPad
- Nécessite iPadOS 14.0 ou une version ultérieure.
- iPod touch
- Nécessite iOS 14.0 ou une version ultérieure.
- Apple Vision
- Nécessite visionOS 1.0 ou une version ultérieure.
- Langues
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Anglais
- Âge
- 4+
- Copyright
- © ServiceM8®
- Prix
- Gratuit
Prend en charge
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Siri
Faites tout ce que vous voulez dans cette app en utilisant seulement votre voix.