Shinkansen smartEX App 4+
Tokaido/Sanyo/KyushuShinkansen
Central Japan Railway Company
-
- Free
iPhone Screenshots
Description
This is an official smartphone app to conveniently use the online reservation services “Smart EX” for Tokaido Sanyo Kyushu Shinkansen.
▼With the EX app, you can:
- Reserve Shinkansen seats through the app easily
- Discount for early booking
- Reserve Shinkansen seats up to 1 year in advance
- You can make as many changes as you need, free of charge, before getting on the train
- Reserve a set of Shinkansen seats and hotel rooms!
- Reserve activities, hotels and car rentals!
- Select any seat from the seat map (*reserved seats only)
- Information on services available in stations and trains
- You can log in quickly by using fingerprint authentication.
(only for compatible models)
▼ Main features
- Membership registration
- Purchase ticket/Reserve seats (time designation, train name designation, easy free seat reservation))
- Confirm reservation
- Change and refund reservation (reducing the number of persons)
- Display purchase history and receipt
- Check, change member information
- Display QR-Ticket for boarding
- Designate or register IC card for boarding
- Service status information (Link)
▼ Notes
- Membership registration is required to use this app. For registration, personal information is required, such as member name, date of birth, and a valid credit card, etc.
- Ticket purchase (reservation) payment will be taken from the credit card registered on the account.
-- You need to register or designate IC card for public transportation (*) to travel ticketless with IC card.
(*) Kitaca, PASMO, Suica, manaca, TOICA, PiTaPa, ICOCA, Hayakaken, nimoca, SUGOCA
- You need the pickup code to pick up tickets from ticket vending machines, etc., at main stations of Tokaido Sanyo Kyushu Shinkansen, such as Tokyo, Kyoto, Shin-Osaka, Hiroshima, Hakata, Kumamoto etc.
- Please do not use this app to make a seat reservation for Japan Rail Pass.
- This service is available only in English.
- For more details on this service, please see the website.
*The email address below is for inquiries about application specifications. Please note that we cannnot answer inquiries about the service.
What’s New
Version 8.1.11
▼Ver. 8.1.11
- Performance improvements
Ratings and Reviews
Made me wonder whether this is a scheme app
No credit cards worked - some don’t even ask for cvc code. What a poorly developed app!
So many problems, where do I begin…
First off, I tried 5 different Canadian credit cards and the only one I could get to work was a Gold AMEX (my dad’s card which we won’t even be bringing on the trip).
Second, I have tried on several attempts to login to the app, but no matter what time of day (JST or EST), the app seems to be under maintenance.
Fast forward to 30 days before my first shinkansen ride, I planned to reserve an oversized baggage seat. I logged in fine, and was able to see what trains were available. However, the app timed out when I had to figure something out. And when I tried to log back in and try to make the reservation again, the app had gone back into maintenance and I have been unable to login in since. I’ve downloaded this app for about 2 months now, and I’d say of all the times I’ve tried to log in, I’ve only been successful maybe 3 times.
Overall poor experience with attempting to book shinkansen tickets overseas, especially with the SmartEX app. Especially since I had higher expectations for this app after people and their website raved about its convenience.
壊れたアプリ
このアプリの製作者は、その家名と先祖に恥をかかせます。クレジットカード認証は明らかに破綻しています。
App Privacy
The developer, Central Japan Railway Company, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You
The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- Search History
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Central Japan Railway Company
- Size
- 49.4 MB
- Category
- Travel
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2017 Central Japan Railway Company
- Price
- Free
Supports
-
Wallet
Get all of your passes, tickets, cards, and more in one place.