Simpro Mobile 4+

Simpro Software PTY LTD

Designed for iPad

    • 1.5 • 2 Ratings
    • Free

Screenshots

Description

Connect the field to the office with Simpro Mobile and enhance the efficiency of your team.

Achieve end-to-end operations management with Simpro Premium, a complete job management software solution for your business.

The Simpro Mobile app gives field staff the ability to do more on the job. Update job details, access site and asset history, view timesheets and present quotes with ease.

FIELD SERVICE FEATURES:

Enhance your field processes with Simpro Mobile, an end-to-end field app. Streamline field service workflows, manage customer assets, increase first-time fixed rates and enhance the customer experience.

* Live scheduling updates
* Record travel time and time spent on-site
* Access scheduled and assigned, as well as search for any pending or progress jobs.
* See who else is scheduled to be on-site for the job
* Status changes, such as a completed job card, will trigger workflow processes for office staff
* Offline functionality
* Invoice and accept payments in the field, with different options including cash or credit card payments (Square Payments integration available depending on location)
* Click-to-call site and job details
* Pre and post-audits for enhanced safety
* Pause work to stop the clock at any time
* Comprehensive asset management
* Inventory management
* Add notes, photos and other attachments with immediate sync to office
* Capture staff and customer signatures and email a signed job card directly to any contact
* High accuracy GPS navigation


TIMESHEET FEATURES:

Build a workforce of time-savvy staff. Easily track costs throughout project and service work, and provide scheduling information to field staff to maximise productivity.

* Clock on and off daily
* Create new time blocks for quotes, jobs and activities
* Use pre-defined travel schedule rates (eg after hours or long distance) to categorise travel time
* Add or edit billable and non-billable work hours in real-time or retrospectively
* Update records in real-time or retrospectively for billable and non-billable work
* Easily spread time between multiple cost centres based on hours or percentage of working time
* Access site, customer and schedule notes along with other key details such as activities, job descriptions and cost centre information
* Copy time blocks for employees, contractors and plant equipment
* View multiple weeks including past, current and upcoming scheduled time.
* Compare work scheduled and completed to identify and rectify unaccounted blocks of time or conflicts

CUSTOMER QUOTE AND SALES FEATURES

Upsell and close more sales in the field with Simpro Mobile.

* Add images, videos and manuals to create visually appealing quotes on the fly
* Offer multiple quote options such as basic, intermediate and premium
* Incorporate memberships and other services with standard pricing and savings displayed
* Apply add-on pricing for discounted rates such as for multiple or same-day services
* Email quotes and invoices to the customer

What’s New

Version 12.0.3

Bug fixes

Ratings and Reviews

1.5 out of 5
2 Ratings

2 Ratings

MylesTheGray ,

Far better options out there

Used in the HVAC/R Industry.

This program does not allow quotes to be created on each asset by the techs using SimPro mobile.

Which, is an extremely frustrating fact and holds back this system from being truly great.

The end goal of any businsss is to drive more business and thus money. Software is suppose to make this process as easy as possible.

Information collected on each asset takes time and it should be simple to click on an asset and then create a quote for said asset. If not, there is risk of inputting incorrect information while creating the quote and more importantly - the redundancy of moving information from one part of the program to another.

Furthermore, ideally a tech should be able to click on and asset during a preventative maintenance and then see a history of work orders, repairs, quotes, etc.

In the end - please make creating quotes as simple as selecting an asset within a given site. If not, I’ll be heading back to Service Titan or Tech Anywhere.

Urgeii ,

Limited

SimPRO is a solid software. although not perfect, it can do lots and do it well. But the APP is surprisingly limited. Many basic things like booking a job cannot be done with the app. I am quite disappointed with the app and i hope SimPRO makes it better, much better, very soon.

Developer Response ,

Thank you for your feedback on Simpro Premium, we appreciate your recognition of its solid performance and versatility.

We apologise for any confusion about the inability to book a job through the Simpro Mobile app. We would like to clarify that you can indeed create a job using the app, depending on the security permissions assigned to you by your company administrators. We recommend referring to our Help Guide article on job creation for step-by-step instructions. You can find the article here: https://helpguide.simprogroup.com/Content/simPRO-App/Service-Module/Service-Create-Job.htm

Your feedback is valuable to us, and we are committed to continuous improvement enhancements. Our team assess every suggestion that comes through the customer Ideas Portal, so please let us know what we can change to meet your business needs.

CandyBallz ,

Painful

It’s almost as bad as that scene in Prison Break where the guy shoves long needles under the other guys nails until he has heart failure and then revives him repeatedly.

App Privacy

The developer, Simpro Software PTY LTD, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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