SmartHQ Service 4+
HAIER US APPLIANCE SOLUTIONS, INC
Designed for iPad
-
- Free
Screenshots
Description
SmartHQ Service A Tool for GE Appliance Service Technicians
Gone are the days when technicians had to use screwdrivers and wrenches to partially disassemble an appliance just to verify that a specific component was functional. For a nominal monthly subscription, technicians can efficiently and effectively address issues using advanced digital methods, resulting in a happy GE appliance owner. SmartHQ Service is the best digital diagnostics tool in the industry!
SmartHQ Service Features
• Software Update
Ensures the software running on the appliance is up to date, improving the lifetime ownership experience for the consumer.
• Data Logger
Comprehensive view of recorded diagnostics data of the connected appliance.
• Document Search
User-friendly "Google-like" search of the GEA service document database.
• OneParts Search
Offers an exploded view of drawings of sub-systems of GE appliances.
• Parts Purchase
Designed to simplify the search and ordering of genuine GE parts.
• Service Website
Direct access to the GEA service website, without additional login.
• Product Overview
Offers a high-level consumer-oriented overview of the applicable GE appliance.
• Fault Codes and Alerts
The GE appliances perform self-diagnostics and provides resulting data to the technician. Allows technician to understand performance issues occurring within the appliance.
• Component Control
Gives the technician the ability to turn all components such as valves, fans or compressors ON and OFF to test their functionality.
• SharedData
Service technicians can share diagnostics data extracted from the appliances with a Master Technician or a GE Technical Assistance Group (TAG) technician.
• Appliance Service History
Comprehensive access to historical service data of previously repaired appliances.
What’s New
Version 2.0.241
* Improved stability
App Privacy
The developer, HAIER US APPLIANCE SOLUTIONS, INC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Location
- Contact Info
- Identifiers
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- HAIER US APPLIANCE SOLUTIONS, INC
- Size
- 90.6 MB
- Category
- Productivity
- Compatibility
-
- iPhone
- Requires iOS 12.0 or later.
- iPad
- Requires iPadOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © GE Appliances a Haier company
- Price
- Free