totwoo 4+

Mon bracelet ne se connecte plus avec Bluetooth

Mon Bluetooth ne reconnaît plus mon bracelet, j’éteint mon téléphone, j’éteint l’appli, je repart le Bluetooth, je repart l’appli, mon bracelet n’est plus reconnu par mon Bluetooth, et l’appli ne retrouve plus mon bracelet même si il est à côté. Mon copain réussi à m’envoyer des signaux, mais je les reçoit plus sur ma montre, seulement sur l’appli, même si ma montre est pleine de batterie!
Je comprend rien

Réponse du développeur ,

Hello, have you recently performed a firmware upgrade to the latest version or updated the app? Please send your jewelry name and firmware version send email to sunwenqian@totwoo.com, and we will resolve the issue for you as soon as possible

Range

The app itself is great, connects moderately easily and stays connected as long as the app is running, the only problem I’d love to see fixed is the range. You can only go about 5-10 feet away from your device before it disconnects, and that’s especially difficult for individuals in different scenarios, like classes. It’d be a lot more engaging and easier if you could be away from your phone without worrying about not receiving a message.

Love/ hate relationship

Love the idea and knowing my partner is thinking about me is great. I also LOVE my necklace, and he loves his. He doesn’t take if off like he takes off his ring.

Hate that it drains my phone battery so quickly. Only works if you don’t close the app and if location is on 100% of the time. This isn’t ideal. The need to have my phone constantly charging for one app sucks. There has to be a better way that doesn’t cut battery life.

Réponse du développeur ,

Dear users, thank you for your suggestions, your voice is very important to us, has been recorded feedback to our products, you can continue to pay attention to our product dynamics, once again, thank you for your attention and support of totwoo!