Tulip LiveConnect 4+

Tulip.io Inc

    • 5.0 • 2 Ratings
    • Free

Screenshots

Description

Tulip’s LiveConnect enables retail store associates to communicate with customers on multiple social messaging channels through a simple and intuitive user interface.

With Tulip LiveConnect, customers can communicate with retail stores in real-time through a simple and intuitive user interface alongside the Tulip Clienteling App.

Tulip’s LiveConnect solution is one of the first to support omnichannel messaging on the most popular social chat platforms, enabling retail store associates to expand communication beyond the one-to-one model.

By using Tulip LiveConnect:
- Retailers can further enhance their customer experience and capture incremental sales
- Associates can easily respond to customer inventory questions and share product information and photos through their in-store mobile devices
- Customers can chat directly with any store of their choosing through their preferred social chat channel

Tulip’s LiveConnect App is available to Tulip customers only.

Key Features

Omnichannel Chat
Send and receive messages from popular messaging platforms such as WhatsApp and WeChat.

Catalog Access
Leverage real-time product information and quickly look up products via search. Become instant product experts with access to product details, manufacturers’ notes, and rich product media.

Share Products and Photos
Include attachments from the catalog or photo library to engage with the customer.


Chat Routing
Leverage Tulip’s chat routing capabilities to connect with customers messaging the brand’s global social chat account. Reply to customer enquiries routed to specific store locations.

What’s New

Version 7.0.87

- Bug fixes and performance improvements.
- Support for iOS 13 has been dropped, and the app now requires iOS 14.0 or later.

Ratings and Reviews

5.0 out of 5
2 Ratings

2 Ratings

App Privacy

The developer, Tulip.io Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • User Content
  • Identifiers

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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