Valor 10 Remote 4+

Better than nothing, but with the wifi module I paid for something. Not intuitive, lacks basics like pre-set and saved temperature and timer, doesn’t integrate with Google, HomeKit or any smarthome IOTs, stopping the timer minutes is like trying to catch the jackpot on a VLT, and drops wifi every power outage = taking apart the unit to reset the internal wifi adapter. Bad software for an otherwise high end product. Valor, please step it up.

The app is almost unusable it is so poorly designed. If you’re looking for a premium experience from your high-end purchase you will be very disappointed. This is a half-hearted attempt to check the ‘app’ box with no consideration into the user experience. As this was designed as the primary control for my fireplace I wish I had went with another fireplace manufacturer.

Want to know the low end of the thermostat setting? It’s green.
Want to know why you have a red exclamation point on your screen? They don’t tell you.
Want to name your fireplaces according to room? You can’t, but you can give it an icon of a chair.
This is nonsense. While simplicity is good, this app needs some basic words to make it user friendly.
I would have chosen a different fireplace if I had researched this app. My need for remote access is very important. This does not give me the piece of mind I need.