Description

As a values-based financial co-operative, Vancity is committed to transforming how banking is done so we can help our members and their local communities thrive financially, socially and environmentally.

Our full-service mobile banking app allows you to:

See balances instantly with QuickView
Check your account balances without logging in.

Log in to your accounts quickly with Touch ID® and 3D-Touch®
If your phone supports TouchID (find in Settings), you can quickly access your accounts using just your fingerprint. Use 3D-Touch (long press on the app icon) to go directly to transfers, bill payments or Vancity Mobile Deposit™.

Deposit cheques on the go
With Vancity Mobile Deposit, you can deposit a cheque within the app by taking a picture. Save time and avoid a trip to the branch or ATM.

View Vancity enviro Classic Visa* and enviro Gold™ Visa transactions and balances.
Cardholders can see both pending and posted transactions, balances and reward points in the app.

Find the nearest ding-free® ATM or Vancity community branch
Enjoy ding-free access to over 4,000 ATMs Canada-wide including all credit union ATMs. Locate one of our community branches or ATMs in the app.

Get a Fair & Fast Loan™ in less than 10 minutes
Unexpected expenses can happen to anyone. We may be able to help you get back on your feet with $100 - $2,500 in your account, in as little as 10 minutes. No fees, no hassle.

Pay your bills and add new payees on the go
Pay your bills easily and on time by scheduling in advance. Manage your bill payees from within the app.

Request, send and receive funds with INTERAC e-Transfers®
No need to run to the ATM to pay back a friend. It can all be done through an INTERAC e-Transfer®. Plus register for Autodeposit within the app.

Messaging and Alerts
Messages and epost™ mail can be accessed through their icons on the home screen. Financial reminders are accessible under Alerts and displayed under the Received tab.

Safety & Security
We’re committed to keeping your personal and financial information safe and protecting your security no matter how you choose to bank with us. For us, security means safeguarding your personal and financial information and working with you to prevent fraud, theft and other scams that could lead to losses.

*Trademark of Visa Int., used under license.

®DING FREE & Design are registered trade-marks of Central 1 Credit Union, used under license.

®Trade-mark of Interac Inc. Used under license.

®MEMBER CARD and MEMBER CARD & Design are registered certification marks owned by Canadian Credit Union Association, used under license.

®Touch ID is a trademark of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Apple Inc. is not a sponsor or participant of Mobile Banking or Vancity Mobile Deposit for Vancity Credit Union.

Good Money, enviro, Make Good Money, Vancity Mobile Deposit, Vancity Fair & Fast Loan, Vancity, Vancity Make Good Money & Design, and Vancity Design are trademarks of Vancouver City Savings Credit Union.

IOS® is a registered trademark of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.

epost™ is a trademark of Canada Post Corporation.

What’s New

Version 13.14.2

Vancity enviro Classic Visa* and enviro Gold™ Visa cardholders can now view transactions and balances within the Vancity Mobile app:

- An updated view in Accounts with your current Visa account balance(s)
- An Activity page showing your:
o Account details
o Available credit
o Pending and posted transactions
o Vancity Rewards points balance (if applicable)
- We also included bug fixes to improve the overall experience

If you don’t see your Vancity Visa cards in the mobile app, add them through online banking (desktop only) or by calling Card Services at 604-648-5189 or toll-free 1-855-648-5189.

Please note, Primary Cardholders and Authorized Users will have different views of their Visa account information in online banking and the mobile app.

*Trademark of Visa Int., used under license.

Ratings and Reviews

2.1 out of 5
101 Ratings

101 Ratings

okibelu ,

Very tedious, slow app

Nearly every button on the app leadings to a “Loading” screen which takes unusually long. Sometimes up to 10 seconds just to be shown a login screen. If doing something takes 5 button presses, expect 50 seconds of just “Loading” (plus the time required to view and input information). The absurd wait time is present on both Wifi, 4G and 3G; it’s not a connectivity issue.

The app should load data in the background and pre-fetch data. This would help reduce these ludicrous “Loading” screens.

Websites do not need loading screens, so why is his acceptable on an app? I last saw loading screens on old video games.

My utmost respect to Vancity and the devs of this app. I say this to help you improve the experience, as a developer myself.

Developer Response ,

Thank you for your feedback and we're sorry to hear about your issues with our app. Your recommendations would need us to build out a new architecture for the app which we're looking into for a future release. We also were having some core banking slow down the other day when this was reported that might have been involved in your poor experience. Are you still having the same issues?

If there are other technical issues, you can call our Member Services Centre Toll-free at 1.888.826.2489 and they should be able to assist you further.

Jasonh1234 ,

Visa balances! Finally!!

Now if we could just assign friendly names to accounts in the App it’d be 5 stars.

enviro™ Classic* Visa* card (1)
enviro™ Classic* Visa* card (2)

would be better if I could rename them as:

Work Visa
Personal Visa

Developer Response ,

Thank you for your feedback! We'll take your suggestion under consideration for a future update.

kosha mars ,

Extremely long lag times

I really appreciate having this app, but every single button press takes 10-15 seconds to load at least. This has been getting gradually worse recently to the point that I dread having to use the app for anything. I couldn’t deposit a cheque because clicking to select an account simply didn’t do anything, however long I waited.

Information

Seller
Vancouver City Savings Credit Union
Size
47.3 MB
Category
Finance
Compatibility

Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English, French

Age Rating
Rated 4+
Copyright
©2019 Vancouver City Savings Credit Union
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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