iPhone Screenshots


Connect with Vancouver City Hall anywhere, any time!

VanConnect allows you to request a service, get emergency updates, locate nearby City facilities on the go, or get quick access to City online services.

Using this official City of Vancouver app, you can report City maintenance issues, such as potholes, graffiti, or burnt out street lights. It will geo-locate your location and give you the option to add a picture to help describe the issue.

Have questions, problem, or feedback? Reach out to us at vancouver.ca/your-government/tell-us-online

What’s New

Version 4.0.5

New in v4.0.5:

- iOS 13.1 support
- New UI Design
- New ICON
- Improved ADA compliance
- Bug fixes

Ratings and Reviews

2.0 out of 5
47 Ratings

47 Ratings

kboyes ,

An exercise in frustration

This app crashed continuously on my iPhone 8 using iOS 12.1.4. What a waste of time and taxpayers’ money. Smarten up eh! March 4, 2019

Seaman First Class ,

Crashes constantly.

App crashes constantly. Pretty well useless if it can’t complete a function.

tangenteer ,

Crashes on iPhone X

It’s been broken for so long. Please fix. Steps: submit service request, garbage and litter, abandoned garbage, garbage/misc junk, next, tap in “provide details”, type one character. Boom crash. Fix!


City of Vancouver
49.6 MB

Requires iOS 8.0 or later. Compatible with iPhone, iPad and iPod touch.


English, Arabic, Chinese, French, German, Greek, Hindi, Italian, Japanese, Korean, Polish, Portuguese, Russian, Serbian, Spanish, Turkish, Vietnamese

Age Rating


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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