ViCare 4+
Viessmann Climate Solutions SE
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- Free
- Offers In-App Purchases
Screenshots
Description
ViCare - the best way to connect to your Viessmann heating system.
New possibilities to control your heating system via the Internet offers the ViCare app. With the simple graphical user interface of ViCare, the operation of the heating system is very intuitive.
Feel secure
Warmth and reassurance in one
● In one view, get an instant check if everything is in order
● Access to your preferred installer - quickly and easily
Save costs
Set your preferred room temperature and save money when you’re away from home
● Simple, convenient operation of your heating system
● Store daily schedules and automatically save energy costs
● Set basic functions at the touch of a button on your smartphone
Peace of mind
A direct connection to a professional you trust
● Simply enter the contact details of your preferred installer or professional servicer
● Fast and effective help - the installer has all the important information he needs
● Spend less time worrying about safety and maintenance
Core functions:
● Displaying the status of your heating
● Capability to set up the most important functions of your heating system
● Store your daily routine to automatically save energy costs
● View outside temperature history
● Send a service request to your trusted installer
● Shortcuts e.g.: I want hot water or I’m away
● ViCare Smart Room Control
● Amazon Alexa: Control heating simply with your voice
● Holiday program
Please note: We publish the functions gradually! You can expect several small updates in the next weeks and months. There will be always something new to discover.
Comments or feedback?
Share your thoughts with us and other users in our Viessmann Community!
https://www.viessmann-community.com/
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Important:
The ViCare app can be used in conjunction with an Internet-compatible Viessmann heating system or in conjunction with the Viessmann Vitoconnect WLAN module or a Viessmann heating system with an integrated Internet interface.
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Terms of use: https://www.viessmann.com/com/apps/vicare-vitotrol/terms-of-use/CA/en.html
What’s New
Version 3.27.1
- NEW for ViCare+: Use of vouchers for Savings Assistant subscription possible
- NEW for ViCare+: Improved screens with information of Savings Assistant features in ViCare+ tab
- NEW for Vitopure series: Support of air purifier 250, 350 and 450
- NEW for Vitoair FS: Support for new firmware with extended functionality (e.g. temporary shutdown, operating status cockpit, Bypass control with smooth and dynamic)
Ratings and Reviews
Trouble shooting
Would like to see more information from in app as to what’s happening. Flame loss during calibration?? Why, where do I go to look. Yeah it says call my contractor he is not available for many days.
Update: I made a couple of phone calls and was able to talk to a viessmann regional representative he was a big help and was able to get my boiler operating. I will be working on the fine tuning to improve the operation of my boiler.
Developer Response ,
We apologize for the inconvenience, ticket to fly. Can you please send us an email to customer-care+tickettofly@viessmann.com? Please include a short description, preferably with photos or screenshots, as well as the serial number of Vitoconnect. #WeCare
App won’t even install
Just spent a fortune on a new boiler and the app won’t even install on my phone. When trying to confirm my signup the App says an error occurred please try later. Have been trying for 2 days. Really irritating after spending so much on a new boiler.
Developer Response ,
We apologize for the inconvenience, Bam hall . Can you please send us an email to customer-care+Bamhall @viessmann.com? Please include a short description, preferably with photos or screenshots, as well as the serial number of communication module. #WeCare
The Viessmann boiler is great but the ViCare app is very unreliable!
One of the great thing about Viessmann is that you can monitor your boiler on your phone…that is when the app is working. The frustration that other reviewers are taking about is real!! The app constantly disconnects from the wifi. I’ve had to waist many hours trying to reconnect my device without success. Deleting and redownloading the app sometimes works. I know that I’m not the problem because my wifi signal is strong and all my other apps are working fine. Not sure if it’s a bug in the ViCare app or there is maintenance being performed by Viessmann ( as others have mentioned), but something needs to be done to improve the reliability of the app. What happened to good old German engineering???
Developer Response ,
We apologize for the inconvenience, Chrissy 77789. Can you please send us an email to customer-care+Chrissy77789@viessmann.com? Please include a short description, preferably with photos or screenshots, as well as the serial number of communication module. #WeCare
App Privacy
The developer, Viessmann Climate Solutions SE, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
- Location
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Viessmann Climate Solutions SE
- Size
- 454.4 MB
- Category
- Lifestyle
- Compatibility
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- iPhone
- Requires iOS 16.0 or later.
- iPad
- Requires iPadOS 16.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
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English, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Hungarian, Italian, Latvian, Lithuanian, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Turkish, Ukrainian
- Age Rating
- 4+
- Location
- This app may use your location even when it isn't open, which can decrease battery life.
- Copyright
- © Viessmann Werke GmbH & Co. KG
- Price
- Free
- In-App Purchases
-
- Monthly $4.99
- Yearly $41.99