Weedmaps: Cannabis, Weed & CBD 17+

I have ordered from a few others on Weed Map but know one was as quick to deliver and they had everything I was looking for. So happy will be sticking with this service.The gentleman I dealt with was great. I recommend Budzone for great services and products....Terri Graziano

Helps me find and try all types of goodies

I have ordered from weed maps many times. I honestly thought this was a small business. Maybe someone who grows at home and opened up a small company. Specially in the start. The driver’s would take 2 to 3 hours to arrive on 95% of the times I have placed an order through text message. The website is never accurate, the person texting me will tell me what they have. I haven’t chose something from the website that is available in stock, ever. Some of the drivers will stay in the car and not even say hi to you but put down their window, handle me my package and take the money before leaving. One of them asked me to get in the car. I’m sorry but I don’t know you and don’t feel comfortable getting in a stranger’s car. Customer service 0. Until today I only had one good delivery guy which was an older white gentleman. He parked the car, came out to greet me and was very friendly/polite.
Sometimes the drivers come with their friends or girlfriend like the one delivering my order yesterday afternoon.
I placed my order and got ready to take cash out since I haven’t being told about another payment option yet. The driver got here in around 30 to 40 minutes for the first time. I was out going to the atm machine. I was only 3 minutes away and got back to the front of my building and spoke to the driver and his girlfriend. I said the atm machine was at the next block and apologized since I never had any delivery done before 1 hour and a half of waiting time. I was told 2 to 3 hours from the person placing my order. The driver didn’t say anything but followed me to the store and parked outside.
I got out and made my payment. Once again the driver was inside the car with his girlfriend and never came out to treat me as his customer. He told me that $10 was missing from my payment. I questioned since I bought something worth $70 and until yesterday I have never paid anything over that. He explained that delivery fee is not charged for over $100 orders only. I asked if it was a new thing because I have never ever paid delivery fee and have the messages of my orders to prove. He called someone to ask them and his girlfriend started getting involved so I paid the $10 dollars, thank him and started walking to my car. He waved at the window for me to come back. Once I walked back he said “By the way make sure you have the money next time because I have no time to wait”. Look, I always received a message from the person placing my order if the driver was 15 minutes away and once he arrived. I have waited over 3 hours in one of my orders and never told the driver “make sure you’re here on time because I can’t wait. Even when my order got here late a night, passed my sleep time. I have never argued with my customers about something new implement like delivery fees. And I have worked years with customer service. I also drive for uber and got out of my car for every delivery I have made. I don’t mind the money, I mind the lack of professionalism. Delivering with friends and girlfriends so they can talk to me about new fees on their own way is wrong. It’s wrong to wave to a customer from the comfort of your car and make them walk back to hear “make sure next time you have the money ready”. I would inform my customer that it’s implemented so they can get ready to pay an additional $10 for every delivery from now on. Your drivers are the only personal contact you have for your customers so talk to them to be more professional and hire people that are good with it. Not just anyone who can drive.
I also went on the website and had to look for the new delivery option that states the $10 fee. I finally found it and found out that your best weed is priced at $95. So you guys are taking $5 off to gain $10! Forcing your customers to buy over 7gs which is already a lot for your customers that don’t smoke every day.
I will never buy better quality weed from you since you take that $5 to make $10.
If I ever order from you again I will take a close look on your delivery process and if it’s bad that will be my last time. I will make sure to tell my friends about it too.