Welltory: Heart Health Monitor 12+

Really recommend this app to y'all your health and activity

Thank you!

They used some pretty fancy wording to explain how to upgrade to Pro version. I would NEVER spend $100 on an App for the first part. Secondly I read over the way to upgrade and I read about how they charged you monthly and that it was a subscription that would auto renew every MONTH. So when you keep saying month you lead people to think they will bill you MONTHLY, like your literature said. I will concede that I should’ve known better and I should have looked even further into it. It was later and I was tired so I only looked at two different spots to read about the subscription policy and the pricing. Anyways when I finally decided to do it it was a shock to my system when the receipt popped up saying 98.99 had been debited from my bank account!! I was so angry! See I had thought about doing this for a few days so I had bought a $15 iTunes card prepared to try a months worth to see if I liked it. So let me tell you I was livid when they took my $15 plus another 98 from my bank account (my fault for having PayPal hooked up to it I guess). Needless to say had I only tried to pursue a refund through the app it wouldn’t work. First they took over 24 hours to get back to me and when they did it was basically to say they couldn’t refund me. Thankfully I chatted with iTunes customer service and explained how this app was misleading people and they refunded me my money. Except right now the money had been taken out of my account and sometime in the next 30 days I can expect to see a refund. So for now I am down $98. To some people that wouldn’t mean anything but to my family that’s a lot, that hurt us bad. I realize it can all be turned back on me for not researching enough, but even so the way they worded their upgrade options is on purpose to deceive people, I know this for sure. Also when I went to ITunes to manage the subscription and cancel there was suddenly about 5 or six different subscription options and none of the ones listed was even the one I had originally chose and was charged for. So if you plan to use this app be aware of that. I never did use the app because of all of this. Just wanted to save someone the trouble.

TLDR: they scammed me by saying it was a monthly subscription when it was actually a yearly subscription and took my iTunes balance of 15 and took another 98 out of my bank account!

Thank you for your feedback! We are very sorry that it happened. Annual subscription and saving per month were written on top. We quote the monthly value only to show the person the amount of the discount at the annual subscription compared to the monthly one. Payment for the annual subscription is charged immediately for the entire year.

Been comparing the data to other hrv apps and the hrv numbers are widely inconsistent with other apps. Really strange interface , makes it difficult to track your changes. Content they push on you on the feed is annoying. I do like the facts they present while you are waiting for measurement. Overall app is ok but it needs some more thought into the usability of the app.

Hi there! Thank you for the feedback.
If we compare HRV indicators between apps, then for a correct comparison, it is necessary to use the same RR-intervals, since even measurements taken in parallel by different applications will give different results. In this case, the degree of difference will depend on the calculation algorithms.

Different devices and apps pick up the signal differently. If you take measurements by a camera, then it is incorrect to compare the results. You can find out why here: https://medium.com/welltory/camera-vs-polar-heart-rate-monitor-68902fb6a2d7

The gold standard for analyzing heart rate variability (HRV) is the Kubios software. It is used for medical purposes. We also use it in our HRV calculations.

Our frequency-domain scores (RMSSD, SDNN, AMo, pNN50) completely match the Kubios result. We checked it many times. You can check it yourself:
- Open the web version of our app
- Export your RR intervals
- Download Kubios and run the calculation
Kubios is free for personal purposes.

If you still want to compare the results, it is better to use a Bluetooth heart monitor and take measurements of 300 RR intervals, while the spectral parameters (Total Power, LF, HF, VLF) can be compared only in parallel, but not in sequential measurements. Spectral analysis shows in which direction the state of your body is changing at a particular moment. Considering that this state adjusts to events every millisecond, to the extent that it changes on inhalation and exhalation, when food moves through the intestines, etc., then you should not evaluate the general state using the spectral.

Spectral analysis is useful for the following categories of users:

Those who take measurements strictly at the same time of day and in the same position every day, and assess whether the indicators have dropped. If they have decreased by 2-4 times and stay within these values ​​for more than one morning, then this is a sign of problems.

For those who conduct meditation or breathing practices in order to understand that the practice gives exactly the effects that it should, and not vice versa.

That is, spectral analysis is like a second snapshot of a state. But the parameters from the main screen (Stress, Productivity, Energy) are more reliable for assessing within the day.