WorkPlan by Verizon Connect 4+

Verizon Connect Inc.

    • 1.6 • 20 Ratings
    • Free

Screenshots

Description

Verizon Connect WorkPlan brings optimized work orders into the field. Job lists, job creation, form delivery, and Hours of Service for field staff when it's needed.

Whether it's optimized job order lists, form delivery and input with jobs, creating new jobs on location, updating job statuses in real-time or on-demand form delivery, or Hours of Service, Verizon Connect WorkPlan can help solve your Work Order Management requirements.

Note: continued use of GPS running in the background can dramatically decrease battery life.
If you’re interested in signing up, contact your Verizon Connect account manager to find out more.

What’s New

Version 4.38.3

New Features and Enhancements:

- Added support for iOS version 17.
- Added support for the latest version of Hours of Service.
- Added integration with the NavGE version 6.24.9 and later when running on iOS 16 or greater.
- Fixed a display issue when searching for an address on the Jobs screen.
- Resolved a display issue with pop-up messages in certain situations.
- Improved the wording of an error message when failing to sign in.
- Fixed an error when displaying the Privacy Policy page.
- Corrected an issue where the password reset link did not work.
- Resolved a bug where jobs could be completed without filling in a mandatory form.

Ratings and Reviews

1.6 out of 5
20 Ratings

20 Ratings

And jays ,

Worst app

Several times I have logged out. And it shows off duty. Then the next day it shows I was on duty and never went off duty. There is nowhere that you can dispute. You need to accept the errors and hope the mto has mercy.

Developer Response ,

When you finish your shift, and before you log out of the app, change to Off Duty. Adding, editing, and deleting hours of service events is supported if your supervisor has configured your account with the appropriate permissions. Instructions can be found here: https://tinyurl.com/2tpk5d8d. Paul, Product Team.

SimonFromCanada ,

Frustrating User Experience

As a user of Verizon WorkPlan, I must express my disappointment with the app's overall performance and functionality. Despite its potential to streamline work processes, the app falls short in several key areas, making it more of a hindrance than a helpful tool.

First and foremost, the user interface is far from user-friendly. Navigating through the app feels clunky, slow and unintuitive, with menus and options buried beneath layers of unnecessary complexity.

One of the most egregious shortcomings of Verizon WorkPlan is its inability to easily edit logs. In a work environment where accuracy and accountability are paramount, the inability to quickly and effectively modify log entries is simply unacceptable.

Developer Response ,

Thanks for taking time to give us feedback. Adding, editing, and deleting HOS events is supported if your supervisor has configured your account with the appropriate permissions. There are instructions here https://fleet-help.verizonconnect.com/hc/en-us/articles/360010582180-Adding-Editing-or-Deleting-an-HOS-Event. We're available to help on 877-943-7306 or support@verizonconnect.com. Paul, Product Team

Nick Dipples ,

The worst

This app is quite possibly the worst I have ever used.

Not only is is super glitchy, but it is also painful to use.

This app destroys battery life like no other, from 100% battery to 30%, without more than 2 hours of driving.

The support people don’t seem to know what to suggest other than uninstalling the app, and then reinstalling it.

You can’t change the units from miles to km.

Error messages constantly displayed without being able to see what they are.

Ridiculous notifications when not using the app.

So so so much more issues that aren’t even worth listing.

Throw this app in the trash, and good luck to any poor souls forced to use it for work.

Developer Response ,

Thanks for taking time to give us feedback. That's unusual behavior. You might find our troubleshooting guides helpful at https://tinyurl.com/4a3c8z7h and the settings page https://tinyurl.com/m67ahbdj. Paul, Product Team

App Privacy

The developer, Verizon Connect Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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