WorkPlan by Verizon Connect 4+

This was the worst possible choice for my company as far as ELD apps go! If you use this I hope you never get checked by D.O.T. there are far better choices in this realm of ELD apps! Obviously this is the cheapest option.

Thanks for taking time to give us feedback. We'd like to see what we can do to help improve your experience, please contact our support team on 877-943-7306 or support@verizonconnect.com. Paul, Product Team

Several times I have logged out. And it shows off duty. Then the next day it shows I was on duty and never went off duty. There is nowhere that you can dispute. You need to accept the errors and hope the mto has mercy.

When you finish your shift, and before you log out of the app, change to Off Duty. Adding, editing, and deleting hours of service events is supported if your supervisor has configured your account with the appropriate permissions. Instructions can be found here: https://tinyurl.com/2tpk5d8d. Paul, Product Team.

As a user of Verizon WorkPlan, I must express my disappointment with the app's overall performance and functionality. Despite its potential to streamline work processes, the app falls short in several key areas, making it more of a hindrance than a helpful tool.

First and foremost, the user interface is far from user-friendly. Navigating through the app feels clunky, slow and unintuitive, with menus and options buried beneath layers of unnecessary complexity.

One of the most egregious shortcomings of Verizon WorkPlan is its inability to easily edit logs. In a work environment where accuracy and accountability are paramount, the inability to quickly and effectively modify log entries is simply unacceptable.

Thanks for taking time to give us feedback. Adding, editing, and deleting HOS events is supported if your supervisor has configured your account with the appropriate permissions. There are instructions here https://fleet-help.verizonconnect.com/hc/en-us/articles/360010582180-Adding-Editing-or-Deleting-an-HOS-Event. We're available to help on 877-943-7306 or support@verizonconnect.com. Paul, Product Team