XCARET‪!‬ 4+

The best parks in Riviera Maya

Experiencias Xcaret S.A. de C.V.

Designed for iPhone

    • 4.4 • 224 Ratings
    • Free

iPhone Screenshots

Description

At Grupo Xcaret, we are committed to sustainability. At our parks, we have eliminated the use of printed materials, making our planet happier. Download our app, enjoy your visit to the most, and be part of our contribution to our Earth.



• Get exclusive deals and benefits for purchasing with the Xcaret App.
• Find valuable information about the 360° Xafety protocols we are implementing at the parks.
• Direct access to your digital Tickets and enter easier to the details of Xcaret, Xel-Há, Xplor Xenses, and Xoximilco parks.
• Have general information about Xcaret, Xel-Há, Xavage, Xplor, Xplor Fuego, Xoximilco, Xenses parks and how to get there.
• GPS maps to find all the activities you are interested in.
• Watch what’s New at the parks, including Dream Activities, Shows, etc.
• Find details of every activity with the schedule, restrictions, and important information.
• Add to your favorites the attractions and events you want to visit.
• Locate restaurants and check out their specialties and opening hours.
• Call to book one of the Dream Activities after looking at its details.
• Find in the map all the services at Xcaret such as antibacterial gel stations, hand washers, water dispensers, dressing rooms, lockers, routes, shops, snorkel gear rental, etc.
• Search the included services at Xel-Há such as modules, dressing rooms, lockers, shops, water dispensers, towel deposits, snorkel gear, etc.
• Search feature. Find attractions, routes, modules, etc.
• Choose your app language (English/Spanish).
• For a personalized experience, create an account or login using your social networks.

Note: some of the app features require your full name, country, date of birth, and email address, plus location data. For an easier login, the app will also need your email at your Account Manager.

This app offers the option to receive push notifications related to your visit to the parks. To turn off these notifications, manage them in your device’s settings.

What’s New

Version 6.6.1

• Bug fixes.

Ratings and Reviews

4.4 out of 5
224 Ratings

224 Ratings

ArleneEHK ,

Buying tickets

It was very confusing trying to buy tickets on line. I thought we we’re buying them for all day and the night show. It turns out we only bought the night show ones. I called and the fellow I was talking to was not very helpful, but once we got in the park it was great. The restaurant we went to was really good. A great variety to choose from. I wish I had more time to see everything

Developer Response ,

Dear Arlene.

Thank you for taking the time to leave us a review.

We'd like to share with you that we continue working on innovation and improvement of our app. All your feedback is really important and we'll consider it to keep improving. It would be a pleasure to have you back soon!

Kind regards.

Daniel G.
Grupo Xcaret – Customer Service.
Mex: + 52 (998) 883-3143 - US: 855-326-0682

@@@@@@@&@@@@@@) ,

Not Opening

App won’t even let me log in or open on an IPhone 13 mini…. It use to open no problem. What happened?

Developer Response ,

Dear user,

Thank you for sharing your comments with us. We are sorry that your experience with our application wasn't the best. We take your opinion into account and we will continue working to improve the interface of our mobile app.

Cordially.

Brenda H.
Grupo Xcaret – Customer Service.
+52 (998) 883-3143 - USA 855-326-0682

pedrito456 ,

App doesn’t work without internet

App is useless without internet and you don’t have internet in most of the park. If you close it, you won’t be able to open it again until you get internet

App Privacy

The developer, Experiencias Xcaret S.A. de C.V., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Contact Info

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Purchases
  • Location
  • Contact Info
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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