Xerox® Support Engage 4+
A Direct Line to Xerox Support
Xerox Corporation
-
- Free
Screenshots
Description
"Xerox ® Support Engage provides direct access to support tools & resources including chat and video calls with Digital Support Experts.
About XEROX® SUPPORT ENGAGE
Support Engage is a comprehensive, end-to-end application for getting access to Xerox Support. Through a simple, conversational interface you can get answers for the range of Xerox devices. The app gives you access to:
• Diagnostic troubleshooting tools (guided help)
• A multilingual intelligent Digital Agent enabled to answer a wide range of technical problem resolution questions
• The extensive and authoritative Xerox knowledge database for technical support
• Access via chat to live Digital Support Experts via an algorithm which matches you to the best available expert
• Audio and video chat with live Digital Support Experts who can provide further support in real-time
NOTE: Digital Support Experts are provided the transcript of your Digital chat at the beginning of your session so that you will not have to repeat the issue or question to the live expert."
What’s New
Version 1.1.22
• Improved messaging during live agent transfer.
• Minor bug fixes.
Ratings and Reviews
Useless
My name has an apostrophe and I get an error trying to use chat. And they won’t allow the name to be changed, so this app is completely useless.
App Privacy
The developer, Xerox Corporation, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer's privacy policy.
No Details Provided
The developer will be required to provide privacy details when they submit their next app update.
Information
- Seller
- Xerox Corporation
- Size
- 124.9 MB
- Category
- Productivity
- Compatibility
-
- iPhone
- Requires iOS 11.0 or later.
- iPad
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Languages
- Age Rating
- 4+
- Copyright
- © 2019 Xerox Corporation
- Price
- Free