EPASS24 4+

Name: EPASS24
Rating: 2 (1 reviews)
Author: EPASS24

EPASS24

Entwickelt für iPad

- 2.0 • 1 Bewertung

- Gratis

Beschreibung

With the EPASS24 app you will be able to manage your Norwegian and Swedish road toll charges effortlessly. Never miss payment by always being informed on time or automate payment by adding a credit card. You are also able to configure your account by adding or removing vehicles you wish to pay for. Besides that, you can see when you have passed and the amount for your passes per day making sure that you are in the drivers seat.

31. Juli 2023

Version 1.2.98

Stability improvements and bug fixes.

2.0 von 5

1 Bewertung

Does this App really work?

the overall user experience needs some improvements. Registered 2 weeks ago, but until today I’m not sure if the EPASS service really works.

Especially the crosschannel experience is not yet state of the art:
1.) Registration Process (web): no 2-step email confirmation (1.confirm email / 2. send welcome mail/subscription confirmation) (btw. mobile number would be cool too)
2.) Registering a car: select a Country specific licence plates is a must (I‘m sure my lic.plate already exists in Norway too). No confirmation by email, that my car has been registered and is ready for the system.
3.) Since 14 days I see no invoice. But there must be any. Since today: No confirmation that my foreign car plate gets detected correctly.
4.) no possibility to upload car details/papers within app. Doing so on web creates (again) no confirmation email.
5.) contacting helpdesk from web creates no auto-reply mail which says „we received your request“.
6.) contacting developers from app store leads to 404 page.

as a user I‘m pretty lost with your service.
in 2022 digital experience should feel different. so please fix all this!! (and talk to the web team too).
thx!

Der Entwickler, EPASS24, hat darauf hingewiesen, dass die Datenschutzrichtlinien der App den unten stehenden Umgang mit Daten einschließen können. Weitere Informationen findest du in den Datenschutzrichtlinien des Entwicklers.