HSL 4+

Name: HSL
Rating: 3.9 (73 reviews)
Author: Helsingin seudun liikenne

Helsingin seudun liikenne

- 3.9 • 73 Bewertungen

- Gratis

iPhone-Screenshots

Beschreibung

With the HSL app you can buy tickets for Helsinki region public transport, find the best routes and get targeted traffic information. In the HSL app you will find e.g. single, day and season tickets for both adults and children. Bus, train, metro, tram and ferry – all with the same app. You can pay easily e.g. with a payment card.

In addition to tickets, there is also a journey planner in the HSL app. Journey planner tells you e.g. the best route and the ticket, which is needed for the route. In the HSL app, you can also see up-to-date transport information for the areas and lines you have selected.

HSL app does not support Siri shortcuts.

17. Okt. 2024

Version 6.2.0

Thank you for using HSL app!

In this update:

- Buying children's ticket with HSL Business trip
- Accessibility improvements
- Improvements in Journey planner backoffice
- Changes in backend and other small improvements and bug fixes

Your opinion is important, so please leave a review and tell us what you think about the HSL app.

3.9 von 5

73 Bewertungen

Good for buying tickets but not too tourist friendly

The application works quite well when purchasing tickets and the price is as low as to a travel card. However some tickets require a Finnish Id login, which in practice requires a Finnish bank account. Also external web links such as to “Customer Service” etc. do not work with a foreign SIM card. They return “403 Forbidden” error from Azure Application Gateway. This continues now for several days. And the same result from Google search. Also person sitting next to me on the airplane had the same issue.

Hi and thank you for your feedback! I apologize for the inconvenience. We have looked into this and are fixing the issue. I recommend trying again if possible too see if the issue has been resolved in your case. The Finnish ID is required when buying personal ticket types like the multi-journey ticket and the season tickets, but single tickets and day tickets are available to anyone. Best regards, Donna/HSL

The app does not work

The map and route search functions of the app work, but every other tab displays an “unable to contact service” error, which makes it impossible to purchase tickets.

Hi. Thank you for your feedback. Unfortunately we have had a downgraded service level for some foreign operators. (Roaming also takes a turn via original operator's home register). If you have a local SIM or WiFi available these may help with the issue. Also ticket machines and vendors operate as a backup. I apologize for the inconvenience caused. Kind regards, Senja/HSL

Address change

You need to update the address of the Euroopan kemikaalivirasto (ECHA) in your database.

Der Entwickler, Helsingin seudun liikenne, hat darauf hingewiesen, dass die Datenschutzrichtlinien der App den unten stehenden Umgang mit Daten einschließen können. Weitere Informationen findest du in den Datenschutzrichtlinien des Entwicklers.