Laundryheap: On-Demand Laundry 4+

Name: Laundryheap: On-Demand Laundry
Rating: 4.5 (54 reviews)
Author: Laundryheap

Laundryheap

Entwickelt für iPad

- 4.5 • 54 Bewertungen

- Gratis

Beschreibung

Laundry, we get it. Clothes wash services, dry cleaning, ironing, and duvet cleaning. All in one place.

Short on time but still want to remain fresh? No need to worry, with free collection & delivery in less than 24 hours, you’ll have clean laundry and peace of mind, so that you can spend more time on the things that you love.

Services

• Wash
• Wash & Iron
• Ironing
• Dry Cleaning
• Duvets & Bulky Items*

How It Works

1) Schedule a collection time
2) Pack your laundry
3) Track our partner driver
4) Delivery in 24 hours with real-time order tracking

Location Availability

• United Kingdom - London, Manchester, Birmingham, Coventry
• United States - New York City, Jersey City, Boston, Chicago, Los Angeles, San Francisco, San Jose, Dallas, Washington D.C, Miami
• Ireland - Dublin
• Netherlands - Amsterdam, Rotterdam, The Hague
• France - Paris
• Denmark - Copenhagen
• United Arab Emirates - Dubai, Abu Dhabi, Sharjah
• Qatar - Doha
• Kuwait - Kuwait City
• Bahrain - Manama
• Singapore - Singapore

Frequently Asked Questions

• How does Laundryheap work?
Simply select the required services and choose the dates for collection & delivery, leaving any additional instructions for the driver. Following this, we’ll take care of everything else with the help of our partner cleaning facilities.

• What is the turnaround time?
For standard laundry and dry cleaning services, we have a monthly average of collecting and delivering within 24 hours. Note* duvet and bulky items may require additional time. We will always do our best to let you know in advance if you have included items that will require a longer processing time, or if there are any delivery changes to your order.

• Where do you clean my clothes?
After your items are collected by our driver, they are taken to one of our local partner facilities. Each order is processed separately - Laundry orders are weighed and cleaned, while all other services are individually itemized and processed.

• Can I provide my own detergent?
At this time, we do not offer the option for customers to provide their own laundry detergent, but please let us know if you are allergic to a certain type so we can make sure to avoid it.

• Do you wash my clothes with other people’s clothes?
Absolutely not. Each order is washed separately so no need to worry about that. Your clothes are safe with us!

25. Apr. 2024

Version 5.2.0

We are making your Laundryheap app even better!

This release includes bugfixes and performance improvements.

We love feedback! Let us know what you like about Laundryheap by leaving a review.

4.5 von 5

54 Bewertungen

Good first order

(Dry) cleaned a few items, all done well - returned just in the target delivery times (although picked up late).

Hi there, thank you for your wonderful review. We are delighted that you were happy with our services. Our team is doing its best to minimize delays as well. We hope to see you soon. Best wishes, Laundryheap

Wash

Verryyy gooooddd

Hi there, thank you for your wonderful review and the 5-star rating. It's our goal to make your laundry experience better and stress-free. We hope to see you soon again and provide you with high-quality service. Best wishes, Laundryheap

Extremly confusing app and unpredictable cost!

I intended to get my cloth washed and my shirts and pants ironed and they converted the service automatically to ‘wash & iron’ for all 30deg, so I ended up paying 100 SGD for getting the 20 pairs of socks in the order washed which makes almost 50% of the total cost! The rest is ok, but this part is just unacceptable to me. Therefore never ever again.

Hi Markus, thank you for sharing your feedback with us. We apologize for any inconvenience you experienced with our services. After reviewing your conversation, I can see that our team addressed your concern by issuing a refund for the socks and charging them under the mixed wash services. Moving forward, we highly recommend ensuring that your items are packed according to the desired services. You can do this by placing them in a separate disposal bag and labelling them with the specific service you require. Alternatively, you have the option to select multiple services and provide any special instructions in the notes section. This will enable our facility to process your items efficiently. Your satisfaction is paramount to us, and we sincerely hope to regain your trust in our services. Best regards, Laundryheap

Der Entwickler, Laundryheap, hat darauf hingewiesen, dass die Datenschutzrichtlinien der App den unten stehenden Umgang mit Daten einschließen können. Weitere Informationen findest du in den Datenschutzrichtlinien des Entwicklers.