LeShuttle 4+

Had serious difficulties trying to open an account. Something is seriously wrong with this app .

We are sorry that the LeShuttle app was not working for you. We would advise you to re-download the latest version of the app as we have now fixed the issue. Please let us know if you experience any further problems and we will be more than happy to help.

Buchung für das Auto war nach 3 Versuchen erfolgreich. Beim 3. Versuch war die Fahrt deutlich teurer. Für meinen Hund wurde ich nach dessen Namen und nach seiner ChipNummer gefragt - alles feinsäuberlich eingegeben. Um mich selber für die Fahrt zu registrieren, musste ich ins WEB gehen. APP zeigte roten Balken und blieb hängen. Beim Boarding was mein Hund NICHT registriert und ich musste zum freundlichen Helpdesk und nachzahlen.

Thank you for your review. We are sorry to hear you had issues at checkout, and will pass this feedback to the relevant teams.

Whoever designed and coded the app should be fired. CANNOT make a booking without entering any promo code. Cannot leave it empty. Cannot enter None. Completely useless from the ticket booking process. Did no one even do basic quality checks for the main processes? Laughable for an established company that eats up people’s tax dollars (subsidies) on top of extortionate pricing.

Thank you for your feedback. You should be able to scroll past the promo box section on the app, if you are able to send a video of your issue to our customer service team we would be happy to look into this error further. Apologies for any inconvenience caused.