Oxford Learner's Bookshelf 4+

Nach dem Lösen von verschiedenen Aufgaben werden die Aufgaben plötzlich nicht mehr korrigiert. Dies ist auf dem iPad wie auch auf dem Macbook der Fall… Es ist also nicht von meinem Gerät abhängig… Schade, dass hier immer die gleichen ‚Standardmessages‘ versendet werden und man hier keine Hilfe bekommt. Als Lehrmittelverantwortliche kann ich dieses LM in meinem Kreis nicht empfehlen.

Hello, we're sorry to know you're having issues with the app. In order for our team to find a fix to this, please write to eltsupport@oup.com and share: your full name, registered email address, screenshots or video showing the issue, the e-book or CPT's title, and your device's model and operating system. This can the be investigated to find a solution for you. Best wishes, th Oxford Learners Bookshelf team.

Ihr habt meine Schulzeit ruiniert.

Hi, thanks for your message. I am sorry to hear you are having issues, so that we can help you further could you please send an email to eltsupport@oup.com with screenshots of the issue and the information about your device and Operating System. Please make the email subject 'Apple Review' . Our dedicated support team will be able to look into this. Best wishes, the Oxford Learner's Bookshelf Team.

Whenever I want to scribble something in with the apple pencil, there are dots all over the page. It also hasn‘t a function that allows just to write with a pencil so I can‘t lay my hand on the iPad when I write. When I turn this on in the general settings of the iPad, so in other Apps I can write with the pencil with laying my hand on the screen, it won‘t happen in this app.

The scribble function is also very slow. When I want to write something down, it needs a lot of time until the letter is on the screen. Often it won‘t load and on the screen there is just half of the letters or just one line of one letter.

When I want to write down some text, I have to use the function to make a new note. In this note I can write, but when I write somewhere else the note closes itself and I can‘t read the written text anymore. Whenever I want to look at the text again, I have to open the note again. It‘s very inconveniant and inefficient.

It‘s very annoying to use the app and the scribble and the marker function is not useful at all. But I have to use this app because my scool uses it for the english classes. Please make it better, otherwise I have to use it four years like this.

Hello, we are sorry to hear about the issues you are experiencing. Please know that we are constantly releasing new updates to improve the version before them. Please could you make sure you keep the app up to date? If you continue having issues, can you please write to eltsupport@oup.com with as much information as possible (including screenshots or a video)? Our Customer Support team will be able to assist you more. Best wishes, the Oxford Learners Bookshelf team.