Remotech 17+

Name: Remotech
Author: Henkel AG & Co. KGaA

Henkel AG & Co. KGaA

Entwickelt für iPad

- Gratis

Beschreibung

Remotech is an app by Henkel to address the technical customer queries from the Flexible Lamination industry, remotely by enriching the user knowledge.

The app provides a detail knowhow on various defects that predominantly occur in the lamination process of flexible packaging material, whether Solvent Based or Solvent Free in nature. Information about the defects provides a clear understanding as to why does a particular defect arise and/or how it can be prevented, in the first place. And if already occurred what all steps once would need to take to resolve the same, to avoid production downtime.
In addition, with the troubleshooting guide, when a particular defect could not be addressed, the user also has an option to log a ticket to be seen by Henkel technical customer service experts to quickly step in to resolve the cases with pictures, videos or a live video call options, as may be applicable.

The app can be used with wifi and mobile data, but the user is advised to use in wifi mode when in production shown. Please read through the user guidelines thoroughly and provide your consent before start using the application.

1. Juli 2024

Version 2.0.29

1. Changes in the Customer Signup Form
2. Changes in Customer Approval Form

Der Entwickler, Henkel AG & Co. KGaA, hat darauf hingewiesen, dass die Datenschutzrichtlinien der App den unten stehenden Umgang mit Daten einschließen können. Weitere Informationen findest du in den Datenschutzrichtlinien des Entwicklers.