iPhone Screenshots


Medgate offers the Sanitas Medgate App especially for you as a Sanitas customer. The App gives you easy, fast and secure access to comprehensive medical care by phone or video. Book a medical consultation directly with one of our 90 doctors without calling in advance – 24 hours a day, from wherever you are. Benefit from our 18 years of experience in telemedicine.

Here’s how it works:
1. Enter your medical concern
2. Choose and book the time when the doctor should call you
3. Consultation by video or phone
4. Receive a prescription or doctor’s certificate from the doctor if needed
5. View summary of the doctor’s recommendation on the App
6. For people insured with Telmed: add or update a referral directly online

Functions of the Sanitas Medgate App

The Sanitas Medgate App has many advantages for people insured with the Telmed model.
• Direct booking of medical consultations
• Overview of all treatments
• Notification of referrals and extension of treatment duration

Booking and medical advice
• Direct appointment booking for a medical consultation by phone or video
• Advice and treatment by experienced Medgate doctors in four languages (German, French, Italian, English)
• Requests for prescriptions, medical certificates and referrals to a specialist
• Option to assess doctors and mark them for future treatments

Digital treatment plan
• View summary of doctor's consultation, including medical treatment recommendations (medical data will not be sent to Sanitas)
• Overview of all treatments arranged and registered with Medgate
• Report referrals and extension of treatment duration

• People whose health insurer is a Medgate Partner or who have a Medgate membership
• Easy access with Touch ID

Security is a top priority for Sanitas and Medgate’s Partner Network. That is why Medgate attaches great importance to data protection with the Sanitas Medgate App. The user’s identity is checked with a verification process based on the identity card.
Medical data will not be sent to Sanitas. The developer, distributor and operator of the App is the Medgate Partner Network. Medical services are provided by members of the Medgate Partner Network.

The Sanitas Medgate App undergoes ongoing development and adaptation to the needs of its users. We look forward to your feedback so that we can continue to improve the Sanitas Medgate App.

What’s New

Version 7.0.1

Thank you for using the Sanitas Medgate App. The App is updated regularly in order to improve its performance and add new features.

Ratings and Reviews

4.0 out of 5
10 Ratings

10 Ratings

coldvoid ,

Hilfreich und vielseitig

Coole App! Wunderbare Ergänzung zu den regulären Arztbesuchen. Wer weiss, wie die App zu nutzen ist, kann viel profitieren.

repptilia ,

Impossible de se connecter

Application buggée. Demande plusieurs fois de se connecter, même avec des détails valides. Ne retient pas les données de carte d'assurance


127.5 MB

Requires iOS 10.0 or later. Compatible with iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6S, iPhone 6S Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XS, iPhone XS Max, iPhone XR, iPad Air, iPad Air Wi-Fi + Cellular, iPad mini 2, iPad mini 2 Wi-Fi + Cellular, iPad Air 2, iPad Air 2 Wi-Fi + Cellular, iPad mini 3, iPad mini 3 Wi-Fi + Cellular, iPad mini 4, iPad mini 4 Wi-Fi + Cellular, 12.9-inch iPad Pro, 12.9-inch iPad Pro Wi-Fi + Cellular, iPad Pro (9.7-inch), iPad Pro (9.7-inch) Wi‑Fi + Cellular, iPad Wi-Fi (5th generation), iPad (5th generation) Wi‑Fi + Cellular, iPad Pro (12.9-inch) (2nd generation), iPad Pro (12.9‑inch) (2nd generation) Wi‑Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi‑Fi + Cellular, iPad (6th generation), iPad Wi-Fi + Cellular (6th generation), iPad Pro (11-inch), iPad Pro (11-inch)Wi-Fi + Cellular, iPad Pro (12.9-inch), iPad Pro (12.9-inch) Wi‑Fi + Cellular, iPad mini (5th generation), iPad mini (5th generation) Wi-Fi + Cellular, iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular and iPod touch.


English, French, German, Italian

Age Rating
You must be at least 17 years old to download this application.
Frequent/Intense Medical/Treatment Information
© Medgate Partner Network


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

More By This Developer

You May Also Like