WeWash 4+
A clever way of doing laundry
WeWash GmbH
-
- Free
Screenshots
Description
WeWash has started a revolution in communal laundry washing! Unnecessary trips to the laundry room; collection of coins and washing tokens; and uncertainty about when exactly your laundry is done are things of the past. Thanks to WeWash doing your laundry is so much easier:
• Reserve washing machines and dryers for free.
• Receive notifications about the state of your laundry.
• Pay with your phone — no more coins or tokens — transparently and conveniently.
• Our help center and WeWash customer support will help you with any questions.
In detail:
Reserve washing machines and dryers for free
With our app, you can check whether there are any washing machines or dryers currently in use in your laundry room; when not in use, you can reserve them for free – directly from your sofa, when on the go, or from anywhere you choose. If there currently is no machine available … Not a problem! Enter our virtual waiting queue and save your spot in line to automatically getting the next machine when it becomes available! We will notify you as soon as your appliance is waiting for you.
Cashless payment
No more collecting special coins or buying tokens! With WeWash, you can pay for your washing and drying conveniently directly via the app. You can choose from a wide range of international payment options such as credit card, Apple Pay, PayPal and many more. Keep track of the costs with our simple, GDPR compliant and easy to understand invoicing.
Always stay up to date
You will receive regular updates on the state of your laundry via push notifications: Whether your position in the waiting queue changes; your laundry cycle has started successfully; or your laundry is now ready for pick up: You will enjoy full transparency about your reservations, pick up times, and costs.
Free customer support and help center directly within the app
No matter what questions you might have, our customer support is always there for you. We offer you several self-help options and a help center which allows you to contact us conveniently and directly within the app
The WeWash app is available in several languages – you can change the language at any time in the profile settings.
WeWash isn’t available yet in your building? Contact us at support@we-wash.com, if you would like to discuss how to get our system in your laundry room. We look forward to hearing from you and to welcoming you to the WeWash community!
About WeWash
WeWash, part of the BOSCH group and located in Munich, Germany offers a cashless laundry system and a service which makes using communal laundry rooms attractive to all parties involved.
What’s New
Version 2.54.0
We are always working on making sure that with every update WeWash runs even smoother on your smartphone. The new version of the app comes with performance and stability improvements. Which means that you can keep on washing and drying your laundry via our app, while we make sure that it’s fun!
Do you have a question or feedback? Contact us at support@we-wash.com or via the help center directly within the app.
Ratings and Reviews
Gelungenes Update
Die neue Version der App gefällt mir wirklich gut. Sehr übersichtlich, top!
Developer Response ,
Lieber WeWash-Nutzer, herzlichen Dank für Ihre super Bewertung. Wir freuen uns sehr darüber und wünschen Ihnen weiterhin viel Freude beim Waschen und Trocknen mit WeWash! Viele Grüße, Ihr WeWash-Team
System ist leider unbrauchbar
Leider funktioniert das System mangelhaft. Immer wieder werden bereits belegte Waschmaschinen zugewiesen oder Waschvorgänge in der Mitte einfach abgebrochen.
Developer Response ,
Liebe:r Majucoo, vielen Dank für Ihr Feedback. Es tut uns leid, dass Sie Probleme bei der Nutzung unseres Services haben. Ohne weitere Details zu Ihrem gewählten Waschraum zu kennen, können wir Ihnen hier leider nicht weiterhelfen. Bitte wenden Sie sich an unseren Kundensupport über das Hilfecenter in der App. Viele Grüße, Ihr WeWash-Team
Location sharing
I’m very annoyed that if I used the app I have to allow location services in order to be able to see the available laundry rooms.. I feel like this is not necessary, why isn’t it possible to simply search an address.. this needs improvement in my opinion. I’m already forced by my landlord to use an external service to do my laundry, I don’t see why I should be forced to share my location
Other thing.. the app is not optimised for iPhone X/Xs
Edit: it’s ever worse than I thought. I was assuming that was I reserve the machine, I’d have to somehow unlock it with my phone. While this isn’t the case, meaning that theoretically while it is reserved anyone could try to start it. This doesn’t seem ideal to me
Developer Response ,
Dear WeWash User, at WeWash we equip private laundry rooms. Therefore, for security reasons, we first of all don’t provide an option to look up an address in order to find a laundry room and second of all only show laundry rooms that are within 250m of your location. This way we ensure, that only authorized people have access to the respective laundry room. This is also why it is necessary for you to share your GPS location with us – only once to select the laundry room! Afterwards you can turn the GPS off again as it is not required anymore. Our new WeWash App (it’s available for download in the App Store – just update your app) is optimised for different display sizes, which means we also support iPhone X/XS. Regarding your update: In the reservation notification we inform each user about the machine number that has been reserved for him/her. The users then put their laundry in the respective machine. In the unlikely event, that someone accidentally starts a machine, that wasn’t initially reserved for him/her, there is the “Not my laundry” option, which will allow you to get in touch with our customer support. Our colleagues will then get back to you as quickly as possible. In case you have further questions, please don’t hesitate to contact us at support@we-wash.com Best regards, The WeWash Team
App Privacy
The developer, WeWash GmbH, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Identifiers
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- WeWash GmbH
- Size
- 53.9 MB
- Category
- Lifestyle
- Compatibility
-
- iPhone
- Requires iOS 13.4 or later.
- iPad
- Requires iPadOS 13.4 or later.
- iPod touch
- Requires iOS 13.4 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, French, German, Italian
- Age Rating
- 4+
- Copyright
- © WeWash GmbH, München
- Price
- Free