Carl: identificador de plantas 4+

Descargué la aplicación pensando que era gratis, luego me di cuenta de que debía pagar, cancelé la suscripción por medio de la app pero los cobros siguieron, me di cuenta a las dos semanas después y tuve que cancelar la suscripción por medio del servicio de mi teléfono, además me di cuenta de que los cobros eran semanales, ya que no dan un previo aviso, por lo que me cobraron las dos semanas en las que supuestamente ya se había cancelado la suscripción. Pésimo, devuelvan mi dinero.

Dear Valued Customer! Thank you for letting us know about the situation you're having with the app. Please be aware that customers are not billed without their consent. However, our team wants to learn more about your situation and what exactly happened. Our developers will analyze the case that you informed us about and try to find out what can be done to resolve it. Could you be so kind to drop us a line at the support@carlapp.net email address, and we will get back to you promptly. We can't wait to hear from you soon so we can show you how valued you truly are! We hope that this situation will be resolved and you will continue enjoying the app. We wish you all the best from the bottom of our hearts.

Efectúan cobro semanal, sin dar aviso previo
Tengo 43000 a pagar y solo ingrese con la prueba gratuita, vi una vez la app y me molestó, ya que cada pregunta que uno quería hacer la cobraban extra.
Pésimo, devuelvan el dinero

Dear Valued Customer! Thank you for reporting this situation to us. We are deeply sorry for this situation. We would like to pay your attention that all charges are applied only after the confirmation on the customer's side. Perhaps, you have purchased a subscription by mistake. However, we want to make things right. Please, contact us at the support@carlapp.net email address with the screenshot of the payment, so our agents can resolve your case. We hope to hear from you soon! Have a great day!

Baje la explicación pensando que era gratis y cuando me di cuenta que me estaban cobrando, de inmediato la di de baja, pero siguieron los cobros, al final tuve que deshabilitar mi tarjeta

Dear Valued Customer! Thank you for taking the time to write a review. We are sorry to hear that you have faced difficulties with unsubscribing. We want to note that all charges are applied after your approval. However, our team wants to learn more about your situation and what exactly happened. Could you be so kind to drop us a line at the support@carlapp.net email address, and we will get back to you promptly. We hope that this situation will be resolved and you will continue enjoying the app. We wish you all the best from the bottom of our hearts.