Bang & Olufsen 4+

作为一款高品质蓝牙耳机，音质不得不说非常满意，但是通话功能一塌糊涂，来电用耳机接通，对方经常性的听不到声音，真的是非常糟糕的体验，希望能通过固件升级得到改善

Hi there,

Sorry for replying in English. It's unfortunate to hear that you are experiencing problems with the call quality of your headphones, please contact us at https://www.bang-olufsen.com/en/support/contact and our can investigate further and see how we can assist.

Regards,
Bang & Olufsen Support

求你了开放头戴式通透模式听歌功能吧，你们觉得我们不需要我们就不需要了？那不能听歌我戴耳机干什么啊，而且通透式把低音低噪无限放大震耳欲聋。

Hello Eric! Thank you for your review, and please forgive our reply in English.

We are sorry that you are not satisfied with the transparency mode; however, the transparency mode has been designed for this exact reason. So once you activate it, the music playback is stopped so that you are able to listen to your surroundings.

As we do take our customer comments very seriously we will, however, forward your request to our development team for potential consideration.

If you have further questions in this regard, you are welcome to reach out to our technical support team here: https://www.bang-olufsen.com/en/support/contact

Best Regards,
Bang & Olufsen Support

但是不足之处是，我蓝牙连接了e8耳机，但是软件有时候连不上，经常有这种状况，还有就是打开软件选择优化之后耳机的声场中人声发生偏移，人声更偏向于左耳的耳机，个人认为是右耳耳机音量没有左耳大所导致的，我的耳机固件是5.4，希望Beo开发者能做出进一步优化，删除软件之后耳机重新连接手机，声场恢复正常，望能解决，谢谢！

Hi there,

We are sorry to hear that you are experiencing problems with the connection. We appreciate the feedback you have shared with us, and we will pass it along. For the issues, we would like you to please contact us at https://www.bang-olufsen.com/en/support/contact, so our team can investigate this matter accordingly.

Regards,
Bang & Olufsen Support