Genesys Cloud Insights 4+
Genesys Telecommunications Labs, Inc
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- 免费
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简介
Meet Genesys Cloud™ Insights, your comprehensive mobile app designed to deliver the tools you need to ensure a thriving and efficient contact center. Insights makes it easy to get clear and practical insights to monitor and optimize your team's performance in real time. Elevate your business with confident, timely decision-making.
Real-time visibility, actionable insights:
* View interaction queues: Keep your finger on the pulse of customer conversations with real-time visibility into interaction queues.
* Monitor team key performance indicators (KPIs): Be on top of your game with a comprehensive view of your team's KPIs.
* Configure alerts: Worried about conditions going out of adherence? Customize alerts for instant notification of any deviation to ensure that your team always operates at its best.
* Receive and manage notifications: Stay connected and informed on the go! Receive essential notifications right on your device.
With Insights in your pocket, experience a new level of efficiency and empowerment as a contact center supervisor.
新内容
版本 2024.30.0
- Improved contrast ratio on various labels
- Fixed an issue where Danish and Finnish languages would not display
- Localization improvements
App 隐私
开发者“Genesys Telecommunications Labs, Inc”已表明该 App 的隐私规范可能包括了下述的数据处理方式。有关更多信息，请参阅开发者隐私政策。
未与你关联的数据
开发者可能会收集以下数据，但数据不会关联你的身份：
- 使用数据
- 诊断
隐私处理规范可能基于你使用的功能或你的年龄等因素而有所不同。了解更多
信息
- 提供者
- Genesys Telecommunications Laboratories, Inc.
- 大小
- 19.4 MB
- 类別
- 商务
- 兼容性
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- iPhone
- 设备需装有 iOS 16.0 或更高版本。
- iPad
- 设备需装有 iPadOS 16.0 或更高版本。
- 语言
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丹麦语、乌克兰文、俄文、博克马尔文挪威文、土耳其文、希伯来文、德文、意大利文、捷克语、日文、法语、波兰文、泰文、瑞典文、简体中文、繁体中文、芬兰语、英语、荷兰文、葡萄牙文、西班牙文、阿拉伯文、韩文
- 年龄分级
- 4+
- Copyright
- © 2024 Genesys
- 价格
- 免费