Screenshots

Description

Huawei Tech Support App provides carrier customers with product documents and technical support. It allows you to view product documents, find support cases, post questions in forums, scan barcodes or use AR apps to view product information, and use built-in apps to improve work efficiency.



Feature Highlights:

1. Scan: Obtain device materials including documents and component details by scanning a device barcode.

2. iKnow: Find quick answers to product related questions.

3. Videos: Watch videos related to products.

4. Products: View documents, cases, videos, threads, alarms, and tools by product or product line.

5. Forums: Post questions and view threads integrated from Huawei Interactive Cloud.

6. AR Center: View AR apps by product, and download, install, uninstall, and write reviews of them.

7. Functions: Find all built-in tools and tap Obtain to add frequently used ones to the home screen.

8. Search: Tap the search icon on the home screen and enter keywords. Matching documents, cases, videos, threads, and bulletins will be displayed.

9. My Products: Add products and sites and manage maintenance items for sites regularly.

10. Bulletins: Keep up with app updates.

11. Messages: Check product updates, software request progress, items pending maintenance, service requests, on-site support, spare part requests, and activity recommendations. Turn on or off a notification in Notification Settings.



Contact Us

For any questions or suggestions about this app, please tap Me > Help/Feedback > Feedback or email us at supportmaster@huawei.com.

What’s New

Version 5.8.1

Includes bug fixes.

Ratings and Reviews

3.3 out of 5
59 Ratings

59 Ratings

liekkas0909 ,

希望能直接导入hdx文档进行查看阅读

电脑上下载了大量的hdx文档,希望能直接导入ipad进行查看

1102673 ,

没用

感觉没什么用,个人账号连产品文档都不能看

周杰伦的可爱女人 ,

辣鸡 是真的辣鸡

根本登不上去 完全没用没用

Information

Provider
Huawei Technologies Co. Ltd.
Size
50.4 MB
Category
Business
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Simplified Chinese

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

More By This Developer

You May Also Like