Medallia Mobile 3 4+
Medallia
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- 免费
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简介
Medallia Mobile is the ultimate tool for closing the loop with customers fast. New role-based dashboards, streamlined workflows, and built-in alerts put real power in the hands of your workforce to take quick action on trends or feedback in real-time.
Listening and responding to feedback becomes a habit when you bring the customer experience to employees at all levels with an intuitive interface and the ability to access this critical information anywhere, anytime:
Role-based dashboards mean instant access to the most relevant, fine-tuned CX metrics for every employee
- Close the loop fast via email and phone
- Call customers back and record call results
- Quick email replies with starter templates, or forward to colleagues
- View, close, or reopen alerts
- Optimized case management actions and ability to assign a case to user and/or role
- Consistent look and feel between mobile and web with common modules that have the same behavior and user-defined filters in both
Self-service administration makes it easy to set up and build dashboards for each role, aligning every employee with their most important customer experience metrics. Users can then view individual customer feedback and see the full context of each response along with related case management activities.
Medallia Mobile 3 is built with the Medallia Alchemy design system to provide a consistent, fundamentally better user experience between mobile and desktop. And support for Single Sign-on, Pincode/Touch ID, and Enterprise Mobility Management platforms makes it easy to manage user access across your organization from one place.
Download Medallia Mobile 3 today to activate your employees everywhere by putting real power into the hands of your mobile workforce.
About Medallia:
Medallia Mobile provides access to the Medallia Enterprise Feedback Management solutions used by Global 2000 companies around the world to track customer satisfaction.
Medallia’s solutions enable companies to gather, monitor, and act on feedback from customers, partners, and employees. Customers include global financial services, retail, high-tech, business-to-business, and hotel companies.
新内容
版本 3.17.5
We update the Medallia Mobile app regularly to make it faster and more stable for you.
This version includes bug fixes and performance improvements.
评分及评论
软件开发者根本不知道用户需要什么
界面优化后根本不好用,各种分数在界面上体现的不直观;每次都要调半天才能查到需要的数据,软件开发的人员有没有真正的了解用户真正需要的是什么???
不稳定
这个新版本真是太让人生气了,不知道为什么总是闪退。想要看具体评论时,总自动退出了。新到新的评论又没有提示。评论内容显示英文,翻译的有差异。更新版很让人失望,强行更新。
新消息没有任何提示
有新的消息软件没有提示
App 隐私
开发者“Medallia”已表明该 App 的隐私规范可能包括了下述的数据处理方式。有关更多信息,请参阅开发者隐私政策。
未与你关联的数据
开发者可能会收集以下数据,但数据不会关联你的身份:
- 标识符
- 使用数据
- 诊断
隐私处理规范可能基于你使用的功能或你的年龄等因素而有所不同。了解更多
信息
- 提供者
- Medallia, Inc.
- 大小
- 29.2 MB
- 类別
- 商务
- 兼容性
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- iPhone
- 设备需装有 iOS 14.0 或更高版本。
- iPad
- 设备需装有 iPadOS 14.0 或更高版本。
- iPod touch
- 设备需装有 iOS 14.0 或更高版本。
- Apple Vision
- 设备需装有 visionOS 1.0 或更高版本。
- 语言
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丹麦语, 俄文, 博克马尔文挪威文, 土耳其文, 德文, 意大利文, 捷克语, 日文, 法语, 波兰文, 瑞典文, 简体中文, 繁体中文, 芬兰语, 英语, 荷兰文, 葡萄牙文, 西班牙文, 韩文
- 年龄分级
- 4+
- Copyright
- © Medallia, Inc.
- 价格
- 免费