Zoho Lens 4+
Zoho Corporation
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- 免费
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简介
Zoho Lens - Remote assistance through augmented reality!
Ease the means to get expert visual support from the agents, using Zoho Lens.
Zoho Lens allows support agents to provide expert work instructions to customers or field agents by initiating a session and accessing their smartphone. The efficient remote assistance tool with both HD video and audio lets you annotate live objects in need for problem solving.
Zoho Lens entails the following features:
Live stream
View high definition real-time video from the customer's smartphone to the agent's desk. Initiate a Zoho Lens session and quickly access the live footage of the issue demanding a solution.
AR annotation
Add AR annotations to the video stream for extra virtual information. Easily add arrows, or even point to the parts that need technical aid.
Chat and communicate
Reduce response time by interacting with your customer through voice support or initiate an in-app chat session.
Zoom, freeze and screenshot
Pinch the screen to zoom into the video feed to get a closer look at the real world objects. Additionally, freeze the screen to access more intricate issues within a particular screen. Capture a screenshot, share with the customer to analyse the issue further or document the screenshots for offline appraisal.
Session Notes
Jot down notes and thoughts during the session which you can reference back later.
Initiate and schedule sessions
Agents can initiate a quick session and share the Join Now link to the customer. Sessions can also be scheduled based on convenience.
Join a session
Customers can simply tap the shared join link or enter Name & Session Key and tap 'Join'.
Multi-participant Session
Experts can invite secondary technicians with different skill sets to help them out during a session.
Camera Switch
End-users can switch between the front-facing and rear-facing camera during a session to communicate better with the Expert.
Zoho Lens mobile app is an extension of our web application Zoho Lens.
Download and signup for a 14 days free trial.
For further comments, suggestions, and questions, please write to us at support@zoholens.com
新内容
版本 2.6.1
Exciting update! Introducing the external technician role in Zoho Lens. Now you can invite experts and professionals outside your organization to provide insights in your remote assistance session.
We have also implemented a few enhancements and bug fixes to improve session performance.
App 隐私
开发者“Zoho Corporation”已表明该 App 的隐私规范可能包括了下述的数据处理方式。有关更多信息,请参阅开发者隐私政策。
与你关联的数据
开发者可能会收集以下数据,且数据与你的身份关联:
- 联系信息
- 用户内容
- 标识符
- 使用数据
- 诊断
未与你关联的数据
开发者可能会收集以下数据,但数据不会关联你的身份:
- 用户内容
隐私处理规范可能基于你使用的功能或你的年龄等因素而有所不同。了解更多
信息
- 提供者
- Zoho Corporation
- 大小
- 41.2 MB
- 类別
- 商务
- 兼容性
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- iPhone
- 设备需装有 iOS 14.0 或更高版本。
- iPad
- 设备需装有 iPadOS 14.0 或更高版本。
- iPod touch
- 设备需装有 iOS 14.0 或更高版本。
- Apple Vision
- 设备需装有 visionOS 1.0 或更高版本。
- 语言
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保加利亚文, 德文, 意大利文, 日文, 法语, 瑞典文, 简体中文, 英语, 葡萄牙文, 西班牙文, 韩文
- 年龄分级
- 4+
- Copyright
- © 2024, Zoho Corporation Pvt. Ltd. All Rights Reserved.
- 价格
- 免费