Guided Conversations 4+
Zoho Corporation
专为 iPad 设计
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- 免费
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简介
Designed with accessibility in mind, the Guided Conversations mobile application empowers you to access flows anytime and anywhere. With our intuitive interface, usability is prioritized, making it easy for users of all abilities to engage with the application effortlessly.
The history sections displays previous conversations. You can directly restart conversations from here instead of re-scanning the QR code or entering the URL again.
Based on the widget's configuration, you can engage in a conversation to find the information you're seeking and perform simple tasks like making a booking, scheduling a call back or a sales inquiry.
The application leads you to precise information by asking questions and prompting you to provide adequate answers or choose appropriate options.
About Zoho Desk's Guided Conversations
Guided conversations is a low-code, self-service platform that empowers businesses to build and deploy effective self-service solutions for their customers. Using the platform you can build conversation flows that can collect customer information, resolve initial inquiries and even trouble shoot technical problems without agent intervention.
Key Features
An intuitive and user-friendly builder - Build conversation flows from scratch using the simple, easy to use builder. You simply need to choose to appropriate blocks to display information, choices or get user input and define their sequence.
GC widget - Many such flows can be combined and made available to customers or employees as a widget. Which can be easily embedded into websites or mobile apps. Each widget has a specific URL and QR code which can be opened in this app.
Highlights of the Guided Conversation Platform.
Employee help desk - You can use the GC widget to provide internal self-service to your employees. This lessens the workload of the internal service team while having a multiplier effect on employee satisfaction.
Personalized responses - Including block variables in your conversation can create a personal atmosphere by displaying customer names, their email/phone numbers, ticket IDs, and information about the products they've purchased.
Obtain/Drive information to other external services - The webhook block enables conversation flows to interact with Zoho Desk processes and other external services. Using this you can perform actions like creating a zoho desk ticket or posting feedback on an external website as a part of the conversation.
新内容
版本 1.2
Bug fixes and performance improvement.
App 隐私
开发者“Zoho Corporation”已表明该 App 的隐私规范可能包括了下述的数据处理方式。有关更多信息,请参阅开发者隐私政策。
未收集数据
开发者不会从此 App 中收集任何数据。
隐私处理规范可能基于你使用的功能或你的年龄等因素而有所不同。了解更多
信息
- 提供者
- Zoho Corporation
- 大小
- 21.8 MB
- 类別
- 商务
- 兼容性
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- iPhone
- 设备需装有 iOS 14.0 或更高版本。
- iPad
- 设备需装有 iPadOS 14.0 或更高版本。
- iPod touch
- 设备需装有 iOS 14.0 或更高版本。
- Mac
- 需要 macOS 11.0 或更高版本以及装有 Apple M1 或更高版本芯片的 Mac。
- Apple Vision
- 设备需装有 visionOS 1.0 或更高版本。
- 语言
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英语
- 年龄分级
- 4+
- Copyright
- © 2024 Zoho Corporation
- 价格
- 免费