CINNOX 4+
M800 Limited
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- 免费
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简介
CINNOX is an innovative customer engagement and analytics platform that humanises connections for better business. Connect, orchestrate, and evaluate all of your employee and customer interactions through a unified platform, automated workflows, and actionable insights.
Never miss an opportunity, always reply in an instant with a human touch. The CINNOX mobile app makes customer support and team collaboration easier than ever before:
- Receive enquiries from customer’s preferred communication channel
- Visualise the customer journey in a single pane view
- Swap between communication channels, or even initiate a video call or conference call
- Route enquiries or forward calls to the most suited staff
Install the CINNOX app on your mobile to stay on top of customer enquiries anywhere and keep delivering that fantastic service you’re known for.
CINNOX: Humanise Connections for Better Business. Use the CINNOX web platform to power the total experience of your business:
Elevate Customer Experiences:
- Customers can engage with your business on any channel they prefer at any time
- Improve first time resolution by connecting them to the right agent for a given situation
- Reduce wait time through automation and “always on” support at every touchpoint, at scale
- Offer seamless switching between voice, video, conferencing, across telecom and digital channels to best match the type of response needed
Optimise Employee Experiences:
- Collaborate and escalate efficiently to facilitate timely resolution of complex customer enquiries
- Analyse interaction data to improve team performance and actionable business strategies
Visit our website www.cinnox.com to learn more about how you can connect, orchestrate, and evaluate for better business.
新内容
版本 4.3.11
Introducing AI Enquiry Summary! Effortlessly generate comprehensive & actionable insights from enquiry conversations, maximising productivity for time-saving efficiency.
Enjoy improved Enquiry Handling & displayed details, enhanced Contact Management capabilities & greater control over Recorded Greetings.
We also squashed some bugs & made other improvements for a better user experience.
Learn more → https://docs.cinnox.com/docs/release-notes
评分及评论
App 隐私
开发者“M800 Limited”已表明该 App 的隐私规范可能包括了下述的数据处理方式。有关更多信息,请参阅开发者隐私政策。
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信息
- 提供者
- M800 LIMITED
- 大小
- 218.3 MB
- 类別
- 商务
- 兼容性
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- iPhone
- 设备需装有 iOS 15.0 或更高版本。
- iPod touch
- 设备需装有 iOS 15.0 或更高版本。
- Mac
- 需要 macOS 12.0 或更高版本以及装有 Apple M1 或更高版本芯片的 Mac。
- Apple Vision
- 设备需装有 visionOS 1.0 或更高版本。
- 语言
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日文, 简体中文, 繁体中文, 英语
- 年龄分级
- 4+
- Copyright
- Copyright © 2021 M800 Limited. All rights reserved.
- 价格
- 免费