iPhone Screenshots


The Phonak Remote app turns your smartphone into an advanced remote control for your Phonak hearing aids supporting Bluetooth® wireless technology.

Compatible models:
- Phonak Audéo™ M-312
- Phonak Audéo™ M-R
- Phonak Audéo™ B-Direct

Depending on your hearing aid model and how they have been set up by your hearing care professional, you can use the following features in the app:

For all models:
- Volume adjustment of the hearing aids for both sides together or each side individually
- Program list with direct selection of available hearing aid programs (programs configured by your hearing care professional)
- Possibility to customize the name of the hearing aid programs in the app
- Easy adjustment of the environmental balance functionality of the hearing aid during streaming from an audio source (e.g. when using a Phonak TV Connector)
- Separate adjustment of the Tinnitus Noiser intensity when available on the hearing aid
- Check the average wearing time of the connected hearing aids in the app

Additionally, for Phonak Audéo M-312:
- Selection of available Bluetooth audio sources (e.g. audiobooks or music streaming) connected to the hearing aids

Additionally, for Phonak Audéo M-R (rechargeable model):
- Selection of available Bluetooth audio sources (e.g. audiobooks or music streaming) connected to the hearing aids
- Current battery levels
- Configuration of Auto-On when removed from the charger

Device compatibility:
Phonak Remote can be used on Phones with Bluetooth Low Energy (BLE) capability and is compatible with iPhone® 5s or newer running iOS Version 10.2 or newer.
If you want to look up if your smartphone is compatible, please visit our compatibility checker: https://marvel-support.phonak.com/en/audeo-m-cell-phone-compatibility/
The Phonak Remote app is compatible with Phonak hearing aids with Bluetooth connectivity. No body-worn streaming device needed.

What’s New

Version 2.1.8

General bugfixes and performance improvements.

Thank you for using Phonak Remote!
We are always happy to hear from you, so please use the feedback function to get in touch with us.

Ratings and Reviews

3.3 out of 5
9 Ratings

9 Ratings

李李李李李李Sir ,



Developer Response ,

Can you please provide us further details about this?
For support, please send us an email at apps@sonova.com with a description of the issue and include the model of your hearing aid & smartphone. Thanks.

Bing Wood ,



ChenTuHuan ,



Developer Response ,

For support questions, please send us an email at apps@sonova.com mentioning the model of your hearing aids and your smartphone. Thanks!


Sonova AG
83.9 MB

Requires iOS 10.2 or later. Compatible with iPhone, iPad, and iPod touch.


English, Arabic, Bulgarian, Croatian, Czech, Danish, Dutch, Finnish, French, German, Greek, Hebrew, Hungarian, Icelandic, Italian, Japanese, Korean, Lithuanian, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Traditional Chinese, Turkish, Vietnamese

Age Rating
Frequent/Intense Medical/Treatment Information


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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