ServiceMax Zinc 4+
ServiceMax, Inc.
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- 免费
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简介
Zinc connects technicians with the people and information they need.
Zinc Real-Time Communication connects technicians in real time with the people and information needed to confidently get the job done quickly and correctly, allowing the organization to reduce mean time to repair, boost customer satisfaction and improve employee engagement. Instead of turning to non-compliant consumer apps, service teams can now turn to a powerful, yet easy to use, team communication platform purpose-built for their needs — ServiceMax Zinc.
Hotline Communication:
• Connects technicians to the right expert instantly with Hotline bots
• Bypass long call canter queues and email exchanges to get information quickly and efficiently
• Track every request
• Measure resolution times, quality of internal service, and adapt Hotline staffing to changing demands
Broadcast Communication:
• Broadcast information in real time to your teams’ mobile devices
• Alerts fill the screen, requiring team members to interact with the message to continue in the app
• Target a specific group of employees based on critera such as group membership, department, location, work skills, or role
Team Communication:
• Communicate 1:1 and in groups
• Text, voice, video, content sharing and location sharing
• Conversations linked to ServiceMax records (such as Assets, Work Orders, Cases, Returns) for easy reference and access
Security:
• Military-Grade Encryption
• Customer Data Security
• Data Center Security
• Application Security
• Business Continuity and Reliability
Privacy:
• Data Ownership
• Custom Data Storage and Deletion
• Multi-Factor Authentication
• SSO and SAML 2.0
新内容
版本 9.1.0
Improvements and bug fixes.
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App 隐私
开发者“ServiceMax, Inc.”已表明该 App 的隐私规范可能包括了下述的数据处理方式。有关更多信息,请参阅开发者隐私政策。
与你关联的数据
开发者可能会收集以下数据,且数据与你的身份关联:
- 联系信息
- 用户内容
- 标识符
- 使用数据
- 诊断
未与你关联的数据
开发者可能会收集以下数据,但数据不会关联你的身份:
- 诊断
隐私处理规范可能基于你使用的功能或你的年龄等因素而有所不同。了解更多
信息
- 提供者
- ServiceMax Inc
- 大小
- 54.2 MB
- 类別
- 商务
- 兼容性
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- iPhone
- 设备需装有 iOS 13.4 或更高版本。
- iPad
- 设备需装有 iPadOS 13.4 或更高版本。
- iPod touch
- 设备需装有 iOS 13.4 或更高版本。
- Apple Vision
- 设备需装有 visionOS 1.0 或更高版本。
- 语言
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丹麦语、德文、意大利文、法语、瑞典文、芬兰语、英语、荷兰文、西班牙文
- 年龄分级
- 4+
- Copyright
- © 2022 ServiceMax, Inc.
- 价格
- 免费