UBS & UBS key4 4+

Mobile Banking

UBS AG

    • 4.7 • 302 Ratings
    • Free

Screenshots

Description

This is the UBS Mobile Banking App for all our UBS clients (excl. the United States and Australia) who can benefit from these digital services.
Please note, that the available functionalities of our app may vary depending on your domicile.

If you live in Switzerland, you can open our digital product line UBS key4 directly via app:
• UBS key4 banking for your private banking
• UBS key4 business for the founding of an SA or SARL

Do you meet the requirements to use our Mobile Banking App?
• iPhone with at least iOS version 15.0
• You are client of a UBS Group company and benefit from UBS’s corresponding digital services.

How secure is our Mobile Banking App?
In short, UBS Mobile Banking provides state-of-the-art security.
How? Our security concept protects you fourfold. We uniquely identify you with the Access App or Access Card. By defining security settings and activating real-time notifications, you can increase security even more. Furthermore, we use artificial intelligence to check certain transactions for irregularities. And we help you use the internet safely – see our security recommendations on ubs.com/security.

Further information:
UBS Switzerland AG and other non-US subsidiaries of UBS Group AG have made the UBS & UBS key4 Mobile Banking App ("App") available exclusively to existing clients that benefit from these services with the exception of US and Australian clients.
The fact that the App can be downloaded from the US or Australia and/or any other country’s App Store does not constitute a solicitation, offer or recommendation to enter into a transaction, nor is it to be understood as a solicitation or offer for a client relationship between the person downloading the App and UBS Switzerland AG or other non-US subsidiaries of UBS Group AG.

What’s New

Version 14.5.1

Small improvements and bug fixes.
Release notes: www.ubs.com/mobile-release-notes

Ratings and Reviews

4.7 out of 5
302 Ratings

302 Ratings

香蕉好黄 ,

网络接入有问题

经常断线

Developer Response ,

Please forgive the inconvenience. To improve the user experience, we are constantly working to increase the speed and stability of the app. Here, concrete feedback is a great help. Therefore we kindly ask you to report specific bugs to us at sh-mobile-feedback@ubs.com . Best regards, your UBS team

时间xhand ,

Can not delete unconfirmed payee

I made a payment the other day and was interrupted in the middle way. After a while I don’t have to make the payment anymore, so I tried to delete it, but I can not find this function anywhere. Now every time I open the app it pops up that I have an unconfirmed payee. Genius developers, please take a look. It is small problem but really annoying! I will definitely switch bank if this can not be solved. I can’t trust a bank that leaves its app so unprofessional.

Developer Response ,

Thank you for your feedback and we apologise for any inconvenience. Please try to reinstall the app. This should fix the issue. If you continue to have problems, please send an email to sh-mobile-feedback@ubs.com so that we can jointly identify the cause of your issue. Best regards, Your UBS team

tang堂堂 ,

The scan and pay function is broken on IOS 13

The scan function doesn’t work on iOS 13. If you don’t fix it shortly, I’ll consider switch bank

Developer Response ,

Hello, we have recently released an update that solves the problem affecting the payment slip scanner under iOS 13. Once you have updated the app, the scanner should work properly again. If you are then satisfied with our app, we would appreciate it if you would adjust your rating. You are welcome to contact us with feedback at any time at sh-mobile-feedback@ubs.com. Best regards, your UBS team

App Privacy

The developer, UBS AG, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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