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Descripción

ManageEngine ServiceDesk Plus MSP integrates your help desk requests and assets to help you manage your clients' IT infrastructure effectively. It has been designed to handle multiple clients in a single Help Desk, so the Managed Service Providers (MSPs) don’t have to juggle with multiple software. This app lets your technicians create, access and resolve requests from any place, anytime. It reduces the response and resolution time of a technician dramatically, increasing the efficiency of your help desk team. It also gives you better user experience.

App features:

* Filter requests based on criteria such as unassigned, pending, open etc.

* View, create, edit and delete requests.

* Perform actions (pick up, assign, close, reply) for requests.

* Work log, notes and resolutions can be added/modified for each request.

Novedades

Versión 4.2.2

1. This version supports “WorkLog Type” for Task WorkLog.
2. Earlier, the app crashed while loading the attachment list. This issue has been fixed.
3. iOS 13 related issues and other minor issues have been fixed.

Información

Vendedor
Zoho Corporation
Tamaño
31.4 MB
Categoría
Negocios
Compatibilidad

Requiere iOS 11.0 o posterior. Compatible con iPhone, iPad y iPod touch.

Idiomas

Español, Alemán, Bosnio, Checo, Chino simplificado, Chino tradicional, Coreano, Croata, Danés, Esloveno, Finés, Francés, Hebreo, Húngaro, Indonesio, Inglés, Italiano, Japonés, Neerlandés, Noruego bokmål, Polaco, Portugués, Ruso, Serbio, Sueco, Turco, Vietnamita, Árabe

Edad
4+
Copyright
Precio
Gratis

Compatibilidad

  • Compartir en familia

    Hasta seis miembros de una familia podrán usar esta app mientras la función Compartir en familia esté activada.

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