Mobile Connect for Amazon 4+

for Amazon Connect

idealsystems

    • Free

Screenshots

Description

With Mobile Connect for Amazon , we provide you the ability to extend the customer journey and communication to virtually anyone in your company or organization by mobilizing the same tools agents use in your contact center onto the mobile devices in your company. Branch managers, field technicians, home workers, store managers, anyone can now handle customer interactions without losing the ability to manage and monitor the interaction.

What’s New

Version 1.3.18

Bugfixes and improvements:
• Issue with microphone not working in the background
• Issue with status after automatic logout

App Privacy

The developer, idealsystems, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • User Content
  • Identifiers
  • Usage Data

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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