CNP Insupass 4+

Name: CNP Insupass
Rating: 3.4 (71 reviews)
Author: CNP Cyprus Insurance Holdings Limited

CNP Cyprus Insurance Holdings Limited

Σχεδιάστηκε για iPhone

- 3,4 • 71 βαθμολογίες

- Δωρεάν

Στιγμιότυπα iPhone

Περιγραφή

CNP Insupass is the insurance portal for policyholders of CNP Cyprialife Limited and CNP Asfalistiki Limited where they can review insurance policy information and transact with the companies.

The mobile app enables the following:

1) Access to all information of your insurance policies with CNP Cyprialife and CNP Asfalistiki.

2) Submit and review the status of insurance claims.

3) Make payments and review policy transactions.

4) Store your health cards in the app, to avoid hassle searching for them when you need them most.

5) Call and receive Road Assistance.

6) All information needed for medical assistance in Cyprus or abroad.

7) Communication with our offices.

8) Quotation for insurance contracts.

Access to the mobile app is obtained using CNP Insupass credentials with option for biometrics.

Registration to CNP Insupass may be performed electronically or after contacting our offices or your Insurance Intermediary.

The mobile app is offered in Greek and English and is available free of charge.

1 Φεβ 2024

Έκδοση 2.13

Minor fixes and performance improvements

3,4 από 5

71 βαθμολογίες

Can’t submit a claim

1. I can’t submit a claim. I’ve attached receipts and a claim form, but I see no button to actually submit the claim. In a previous version of the application there was a button. This is annoying as I have to do something with it, to contact my insurance agent at least.
2. Biometric authentication doesn’t work. I use the application, and after a while it just says “your session is expired, please re-login”. I have to fill in login and password every time.
3. Design - it became more pretty in comparing with the previous version, I like it. What I’d have changed if I were the developer is a color of icons - in the settings all the icons are red. I suppose red color should be used only for urgent things as it is an aggressive and bright color (simply by nature)

it’s very difficult to capture or downloads a photo

It cannot accept photos either captured or downloaded

Worser version than before

Unlike previous version, this one does not let the user submit a claim unless all documents are submitted. Which is rare the case for all applications. A simple visit to the doctor does not always have “blood tests/mri/ x-rays” or “hospital confirmation”. No guidelines, instructions how to submit a claim, and useless “?” near docs to be submitted
as they do not show anything if a user clicks on it. Really bad quality app.

Ο δημιουργός «CNP Cyprus Insurance Holdings Limited» υπέδειξε ότι οι πρακτικές απορρήτου της εφαρμογής ενδέχεται να περιλαμβάνουν τον χειρισμό δεδομένων όπως περιγράφεται παρακάτω.Για περισσότερες πληροφορίες, δείτε την πολιτική απορρήτου δημιουργού.