FREENOW 4+

taxi, black cab, PHV, eScooter

Intelligent Apps GmbH

    • Free

Screenshots

Description

FREENOW is Europe's largest multimobility app, available in 9 European countries. Book black cabs, Rides (private hire vehicles), taxis, eScooters and eBikes all directly through the app. You are in control to choose how you roll, book easily, pay in-app quickly and complete your trip safely!

HOW IT WORKS - RIDE-HAILING
1. Enter your destination
2. Book a car or a cab near you
3. Track your driver's arrival
4. Pay easily through the app

HOW IT WORKS - ESCOOTER & EBIKE
1. Switch to the 2-wheels tab
2. Find a eScooter or eBike nearby
3. Unlock the eScooter or eBike by scanning the QR code or by selecting it directly on the map
4. Go to your destination and pay easily through the app


FEATURES
- The only ride-hailing app where you can choose an electric Black Cab, Eco Taxi or Private Ride every time you take a trip! Same great service, lower environmental impact.
- You can choose a black cab or a taxi with a partition screen to allow for social distancing.
- Highest quality drivers, fully licensed with all Ride drivers met and onboarded face-to-face
- Convenient prebook feature available up to 4 days in advance making planning ahead that bit easier.
- All black cabs and wheelchair accessible taxi options are available for those requiring extra assistance.
- All drivers are reminded to sanitize their vehicle after every trip.


STREAMLINE YOUR BUSINESS TRAVEL
Automatically collect your receipt via email after each trip when you pay with the app, or skip manual expense reportings altogether by using a FREENOW for business account.

EASY AIRPORT TRANSFER
Book last minute or up to 4 days before your flight. Need a pickup? No problem, just collect your luggage, order your vehicle of choice through the app and follow the in-app walking directions to the FREENOW pickup point within your terminal.

FREENOW is available for both business and holiday travel at Europe's largest airports, including Heathrow, London City, Gatwick, Stansted, Dublin, Frankfurt, Madrid-Barajas, Barcelona El-Prat, Munich, Rome Fiumicino, Manchester, Düsseldorf, Vienna Schwechat, Milano Malpensa, Berlin, Paris Charles de Gaulle, Nice Côte d'Azur and Malaga.

BOOK THE RIGHT VEHICLE FOR YOU
UK:
Black cab: Iconic British taxi with high-quality knowledgeable drivers
EV black cab: Electric black cab with high-quality knowledgeable drivers
Ride: Private hire vehicles with professional drivers and the lowest fixed prices in London
EV Ride: London’s largest electric fleet of PHVs
eScooter: Book an eScooter directly in the app in London

Ireland:
Taxi: Book a taxi with a fully licenced driver with Ireland’s shortest waiting times
Taxi + Screen: Taxi with a partition screen offering you a more comfortable way to travel
Taxi XL: Taxi with more than 4 seats
Accessible Taxi: wheelchair accessible for those requiring extra assistance
Eco Taxi: Ireland’s largest electric and hybrid taxi fleet offering you a greener way to travel

TRAVEL ALL OVER EUROPE
The FREENOW service is available across 10 countries in over 100 European cities.

SUPPORT
If you have any questions, please visit the help & contact section of the app (via your profile) to see our most frequently asked questions.

What’s New

Version 12.42.0

Make sure to update your FREENOW app. The most recent version ensures that you have the fastest and most reliable service yet.

What’s changed?

- Bug fixes and improvements

Enjoying the app? Leave us a review.

Ratings and Reviews

4.7 out of 5
371 Ratings

371 Ratings

Sdeddsf ,

Review

Had an issue with prepayment but was properly and promptly sorted

Developer Response ,

Hi there, we're sorry to hear that you were charged for a booking was didn't go ahead. Our app will pre-authorise a fare when you select 'order now' but will only debit the amount at the end of the ride, and return the full amount if the ride doesn't take place. If you’d like one of our team to check on the status of the transaction, please get in touch at https://support.free-now.com/hc/en-gb/requests/new or send feedback through the app.

roman.! ,

Don’t trust this application

They are taking your money in advance, they even could confirm your ride but precisely at the time of your ride they will send you a massage that they are cancelling your booking. They will take penalty from you if you cancel it but will not have any penalties for them. They will not even say “sorry” to you. So if you are going to go to the airport and want to book taxi for sure, this application will not be a good solution.

Developer Response ,

Hi Roman, thanks for your review. We’re sorry to hear about this issue with our app! We would certainly like to investigate this issue further and help you. Please can you send more information about your issue to our team at https://support.free-now.com/hc/en-gb/requests/new so that our team can look into this for you? DM @ FREE NOW

CConstsnti ,

Experience from Eleftheriou Venizelou airport

Athens Eleftheriou airport: I travel to Athens on a weekly basis and use taxis a lot.
the app is not always consistent. Doesn’t allow you to contact driver. Not accurate in terms of time will take driver to meet you. If in a hurry or need to be accurate with time, I would be cautious using the app.

Developer Response ,

Hello, thank you for your feedback. We are sorry to hear that you are not satisfied with our service. I'm sorry to hear about the inconvenience you experienced with your request.
Please note, that we've recently introduced a chat feature (available on the latest app version 11.65.0) where you can now text to your driver during the 'Approach' or 'Arrival' stages of your booking. This way, you can clarify ahead of/or in real-time any queries or instructions like addresses, delays, special needs/disabilities, language barrier, etc.
You can still call your driver, but sometimes, it is better to drop a message, in case he/she is busy driving.
Find additional information about this feature in our Help Centre: ' (https://support.free-now.com/hc/en-gb/articles/360020488074-How-can-I-contact-my-driver-once-I-ve-booked-my-trip-)How can I contact my driver once I've booked my trip? (https://support.free-now.com/hc/en-gb/articles/360020488074-How-can-I-contact-my-driver-once-I-ve-booked-my-trip-)'. Feel free to contact us at www.free-now.com/de, and we'll have a look at everything else together. Best regards, your FREE NOW team

App Privacy

The developer, Intelligent Apps GmbH, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Location
  • Contact Info
  • Search History
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Siri

    Get things done within this app using just your voice.

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