Bolt: Objednejte si jízdu

Name: Bolt: Objednejte si jízdu
Rating: 4.8 (46999 reviews)
Author: BOLT TECHNOLOGY OU

Snadné objednání jízdy

Pouze pro iPhone

Zdarma · Navrženo pro iPhone

47 tis. hodnocení
Věk

4+
R.
Kategorie

Cestování
Vývojář

BOLT TECHNOLOGY OU
Jazyk

CS
+ další (43)
Velikost

328,1
MB

iPhone

Usnadněte si dopravu s Boltem! Potřebujete odvoz po městě, transfer z letiště nebo koloběžku pro snadný pohyb v dopravních zácpách? S naší aplikací budete vždy cestovat pohodlně, bezpečně a bez starostí. PROČ ZVOLIT BOLT? - Objednání jízdy během několika sekund: bezpečné a cenově dostupné jízdy s nejlépe hodnocenými řidiči. - Jasná cena předem: vždy víte, kolik zaplatíte, nečekají vás tak žádná nepříjemná překvapení. - Více možností platby: možnost bezpečně zaplatit pomocí platební karty, Apple Pay, Google Pay nebo v hotovosti. SNADNÉ OBJEDNÁVÁNÍ: - Otevřete aplikaci a zadejte cíl. - Vyberte si z různých typů jízd podle potřeby (Comfort, Premium, Electric, XL a další). - Sledujte jízdu řidiče v reálném čase. - Užijte si pohodlnou cestu a ohodnoťte svůj zážitek. BEZPEČNOST NA PRVNÍM MÍSTĚ: Některé bezpečnostní funkce Boltu vyžadují, aby aplikace běžela na pozadí. - Nouzové tlačítko: v případě nouze můžete diskrétně upozornit náš bezpečnostní tým. - Zvukový záznam jízdy: pro větší pocit bezpečí lze během jízdy zaznamenat zvuk. - Ochrana soukromí: vaše telefonní číslo zůstává při volání řidiči skryté. PLÁNUJTE DOPŘEDU: Potřebujete transfer z letiště nebo ranní jízdu? Cestu si můžete rezervovat předem – od 30 minut do 90 dnů před předpokládaným časem vyzvednutí. * STAŇTE SE ČLENEM BOLT PLUS A ODEMKNĚTE PRÉMIOVÉ FUNKCE! Získejte ze služeb Boltu to nejlepší díky programu Bolt Plus. Poskytujeme exkluzivní výhody, které vám ušetří čas i peníze a zpříjemní každou jízdu. * BOLT DRIVE: Naším cílem je do roku 2040 dosáhnout nulových emisí uhlíku. Proto rozšiřujeme nabídku elektrických a hybridních vozů naší carsharingové služby Bolt Drive. Prostřednictvím aplikace si můžete pronajmout také koloběžky a e-kola Bolt. * DORUČOVÁNÍ BALÍČKŮ Pomocí typu jízdy Send můžete zajistit rychlé a pohodlné doručení balíčku ve vašem městě. Bolt – globální platforma sdílené mobility dostupná v 50 zemích a více než 600 městech po celém světě. V roce 2019 jsme se přejmenovali z Taxify na Bolt. Bolt je dokonalou alternativou taxi pro rychlou, spolehlivou a cenově dostupnou dopravu. Aplikace umožňuje snadné objednání odvozu – pro dojíždění, cestování nebo zařizování. Pro svou příští jízdu proto zvolte Bolt! * Služby Boltu se liší podle místa. Dostupnost ve vašem městě si ověřte v aplikaci. Vydělávejte s aplikací Bolt Driver. Zaregistrujte se zde: https://bolt.eu/driver/ Máte otázky? Napište nám na info@bolt.eu nebo navštivte naše stránky na adrese https://bolt.eu. Pro aktuální informace, slevy a nabídky nás sledujte na sociálních sítích! Facebook – https://www.facebook.com/Bolt/ Instagram – https://www.instagram.com/bolt X – https://x.com/Boltapp

Události

VÝZNAMNÁ AKTUALIZACE

Ještě rychlejší vyzvednutí

Pokaždé, když si objednáte jízdu s Bolt Plus, přeskočíte na začátek fronty a získáte přednostní služby – po celé zemi.

Hodnocení a recenze

4,8

z 5

Hodnocení 47 tis.

Why I prefer Bolt over Uber
15. 12. 2024

Jan Stanura
I’ve been using Bolt for a while now, and I’m really impressed with the service. I rate it much higher than Uber for several reasons. With Bolt, the waiting time is noticeably shorter. Uber often confirms rides, but drivers take ages to arrive, forcing me to cancel. Mind you, I have a high rating, so this isn’t due to poor rider behavior.One of the biggest advantages of Bolt is the ability to schedule rides in advance, something Uber doesn’t offer in my area. This feature has been incredibly convenient for planning my trips.Overall, I’m very satisfied with Bolt and highly recommend it to anyone looking for a reliable ride service.
Why I prefer Bolt over Uber
15. 12. 2024

Jan Stanura

I’ve been using Bolt for a while now, and I’m really impressed with the service. I rate it much higher than Uber for several reasons. With Bolt, the waiting time is noticeably shorter. Uber often confirms rides, but drivers take ages to arrive, forcing me to cancel. Mind you, I have a high rating, so this isn’t due to poor rider behavior.One of the biggest advantages of Bolt is the ability to schedule rides in advance, something Uber doesn’t offer in my area. This feature has been incredibly convenient for planning my trips.Overall, I’m very satisfied with Bolt and highly recommend it to anyone looking for a reliable ride service.
Had to stop using after too many safety issues
03. 02. 2022

Es. K
If you like your drivers watching tv while driving and not wearing masks, this is the service for you, at least in Prague. This is the only ride sharing service where I’ve had multiple security issues to report, and they never give refunds, only discounts on future rides. After the latest incident where a driver had to be asked not to watch video and wear a mask, and spent the whole ride shouting at me about how I am stupid to care about laws, it was the last straw. The compensation they offered, a credit worth only half the price of the ride, didn’t do me any good because I didn’t feel safe using their service any more. They said “it’s unlikely you will run into the same driver again”, and funnily I think it’s not even the first time their support has told me that.I have had many issues with drivers over the years becoming aggressive if politely asked to stop doing something that is violating traffic laws. This was the second time in a few weeks I had to ask a driver not to watch tv, and there have been issues with masks countless times. Apparently you only have two minutes after the beginning of the ride to cancel and be refunded, but unfortunately it can take longer than that to notice what is wrong, and then you might be on a freeway or just mentally too overwhelmed by the unhinged lunatic their platform got you stuck in a car with.
Had to stop using after too many safety issues
03. 02. 2022

Es. K

If you like your drivers watching tv while driving and not wearing masks, this is the service for you, at least in Prague. This is the only ride sharing service where I’ve had multiple security issues to report, and they never give refunds, only discounts on future rides. After the latest incident where a driver had to be asked not to watch video and wear a mask, and spent the whole ride shouting at me about how I am stupid to care about laws, it was the last straw. The compensation they offered, a credit worth only half the price of the ride, didn’t do me any good because I didn’t feel safe using their service any more. They said “it’s unlikely you will run into the same driver again”, and funnily I think it’s not even the first time their support has told me that.I have had many issues with drivers over the years becoming aggressive if politely asked to stop doing something that is violating traffic laws. This was the second time in a few weeks I had to ask a driver not to watch tv, and there have been issues with masks countless times. Apparently you only have two minutes after the beginning of the ride to cancel and be refunded, but unfortunately it can take longer than that to notice what is wrong, and then you might be on a freeway or just mentally too overwhelmed by the unhinged lunatic their platform got you stuck in a car with.
Unprofessional approach and unfair cancellation fee
8. 1.

Marketa999
I am deeply disappointed with Bolt, both in terms of the service provided and their customer support approach. Recently, I encountered a situation where the app promised a driver arrival time of 7 minutes. However, after 3 minutes, the driver stopped moving and remained stationary for another 5 minutes without any explanation or communication. Since I was in a hurry, I had no choice but to cancel the ride and book another one. Despite this, Bolt charged me a cancellation fee, even though the issue was clearly on their side – an unrealistic ETA and the driver’s lack of action.When I reached out to customer support, I was told the fee was charged correctly, with the argument that I should allow more time for potential delays. This response is completely unacceptable. The unrealistic arrival time was due to a clear miscalculation by the app, which Bolt refused to acknowledge. My subsequent messages to support went unanswered, and the conversation was abruptly terminated.By doing this, Bolt not only avoided taking responsibility for their mistakes but also demonstrated a completely unprofessional approach to resolving issues. If you plan to use their services, be prepared for zero support and no resolution in case of problems. I expect Bolt to rectify this situation, but so far, there has been no response or compensation.
Unprofessional approach and unfair cancellation fee
8. 1.

Marketa999

I am deeply disappointed with Bolt, both in terms of the service provided and their customer support approach. Recently, I encountered a situation where the app promised a driver arrival time of 7 minutes. However, after 3 minutes, the driver stopped moving and remained stationary for another 5 minutes without any explanation or communication. Since I was in a hurry, I had no choice but to cancel the ride and book another one. Despite this, Bolt charged me a cancellation fee, even though the issue was clearly on their side – an unrealistic ETA and the driver’s lack of action.When I reached out to customer support, I was told the fee was charged correctly, with the argument that I should allow more time for potential delays. This response is completely unacceptable. The unrealistic arrival time was due to a clear miscalculation by the app, which Bolt refused to acknowledge. My subsequent messages to support went unanswered, and the conversation was abruptly terminated.By doing this, Bolt not only avoided taking responsibility for their mistakes but also demonstrated a completely unprofessional approach to resolving issues. If you plan to use their services, be prepared for zero support and no resolution in case of problems. I expect Bolt to rectify this situation, but so far, there has been no response or compensation.
Late pickups and rude Behavior
4. 8.

Von_011
I don’t really understand why certain drivers are so rude that they can’t even greet you when you go inside the car. I called for a bolt car from my workplace to my home and I literally had to watch the driver drive past me 2 and even more in the app, even though I clearly put in the map where I’m suppose to be picked up. The driver canceled my ride after making me wait for more than 10 minutes. And the other driver who picked me stopped on the opposite side of the road where I can’t cross because there wasn’t any pedestrian lane. Shouted at me from the other side to cross and I shouted backlash and said “no I can’t”. He decided to make an illegal U-turn just to get to the other side and the first thing this guy showed to me is his rude attitude. And I asked him politely if my location was visible from the apps map and he replied with a rude tone “yes it is visible, I won’t be telling you if it’s visible or not” I would love to mention the names of the guys here, but I would rather not. So please for the people who are in charge of complaints, it would be nice if you could talk and give a proper complaints to such drivers, because they’re literally wasting our time, money and gives us uncomfortable journey. I’m absolutely disappointed and disgusted..

Odpověď vývojáře
Hello, we’re truly sorry to hear about the negative experience you had with your recent rides. Respectful and professional service is very important to us, and we regret that this was not reflected in your journey. Please report such behaviour directly through the app so our team can properly review the drivers’ conduct and take appropriate action.
Late pickups and rude Behavior
4. 8.

Von_011

I don’t really understand why certain drivers are so rude that they can’t even greet you when you go inside the car. I called for a bolt car from my workplace to my home and I literally had to watch the driver drive past me 2 and even more in the app, even though I clearly put in the map where I’m suppose to be picked up. The driver canceled my ride after making me wait for more than 10 minutes. And the other driver who picked me stopped on the opposite side of the road where I can’t cross because there wasn’t any pedestrian lane. Shouted at me from the other side to cross and I shouted backlash and said “no I can’t”. He decided to make an illegal U-turn just to get to the other side and the first thing this guy showed to me is his rude attitude. And I asked him politely if my location was visible from the apps map and he replied with a rude tone “yes it is visible, I won’t be telling you if it’s visible or not” I would love to mention the names of the guys here, but I would rather not. So please for the people who are in charge of complaints, it would be nice if you could talk and give a proper complaints to such drivers, because they’re literally wasting our time, money and gives us uncomfortable journey. I’m absolutely disappointed and disgusted..
Odpověď vývojáře 16. 8.
Hello, we’re truly sorry to hear about the negative experience you had with your recent rides. Respectful and professional service is very important to us, and we regret that this was not reflected in your journey. Please report such behaviour directly through the app so our team can properly review the drivers’ conduct and take appropriate action.

Děkujeme, že používáte Bolt! Aplikaci pravidelně aktualizujeme, abychom vám mohli nabídnout trvale vysoce kvalitní zážitek. Tato aktualizace zahrnuje opravy chyb a vylepšení výkonu. Jste s Boltem spokojeni? Zanechte prosím hodnocení! Vaše zpětná vazba nám pomáhá zlepšovat se.

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