Bombay Express App

Name: Bombay Express App
Rating: 3.6 (116 reviews)
Author: Bombay Food Production s.r.o.

Jídlo a nápoje

Zdarma · Navrženo pro iPad

116 hodnocení
Věk

18+
R.
Kategorie

Jídlo a nápoje
Vývojář

Bombay Food Production s.r.o.
Jazyk

EN
angličtina
Velikost

40,7
MB

Díky aplikaci společnosti Bombay Express si můžete snadno a rychle objednat svá oblíbená indická jídla domů či do práce. Aplikaci je také možné využít pro objednávku jídla s sebou či ke konzumaci přímo na dostupné pobočce. Bonusem je náš věrnostní program - sbírání kreditů a jejich využití při dalších objednávkách. Co Bombay Express App umožňuje: - prohlédnout si naše menu a aktuální rozvozovou zónu - nechat si v Praze, Plzni a Olomouci doručit jídlo s dopravou nad 650 Kč zdarma (minimální objednávka je 350 Kč, od 350 - 649 Kč zaplatíte za dopravu 25 Kč/km) - ve Vídni je minimální hodnota objednávky pro rozvoz 20 EUR a cena za dopravu 2,50 EUR za objednávku - objednat si jídlo s sebou nebo ke konzumaci přímo na aktuálně dostupné pobočce - objednat si a zaplatit online přímo v aplikaci - zaplatit také v hotovosti nebo papírovými stravenkami (závisí na aktuálně dostupné možnosti) - sbírat věrnostní kredity a využít je při dalším nákupu (v České republice je odměna 5 % z objednávek placených kartou, v Rakousku 10 % ze všech objednávek) - zanechat hodnocení přímo v aplikaci Bombay Express je oblíbený řetězec indického rychlého občerstvení s pobočkami v České republice (Praha, Plzeň, Olomouc), na Slovensku (Bratislava) a v Rakousku (Vídeň). Zaměřujeme se především na severoindickou kuchyni. Bombay Express - Hot & Steamy India

Hodnocení a recenze

3,6

z 5

Hodnocení 116

Excellent app
26. 01. 2021

sekhon1792
App is very easy to run and it is very easy to order food without any delay

Odpověď vývojáře
Thank you so much for your kind review! Best regards, Bombay Express
Excellent app
26. 01. 2021

sekhon1792

App is very easy to run and it is very easy to order food without any delay
Odpověď vývojáře 08. 02. 2021
Thank you so much for your kind review! Best regards, Bombay Express
Used to be good
28. 01. 2023

Daniellles073
I used to order from this app a lot, but last two attempts weren’t successful. First time couldn’t change address and then decided to get it myself. Ordered it and paid. In the app it said its not paid and I have to pay and I was in the circle of that. Then finally got email that I paid and its being prepared. But app isn’t working properly. Now after 2 weeks wanted to order and still no change. Not possible to change the address so I cannot order. I still have my points I wanted to use, but not possible. Please do something about it.

Odpověď vývojáře
Hello, thank you for your message. We are sorry about this. The problem you are reporting (the possibility of changing the address) was fixed in the last app update at the beginning of February) - in version 1.2.17. Please try to install the new version and let us know in case of any further issues. You can contact us on info@bombayexpress.cz. Thank you.
Used to be good
28. 01. 2023

Daniellles073

I used to order from this app a lot, but last two attempts weren’t successful. First time couldn’t change address and then decided to get it myself. Ordered it and paid. In the app it said its not paid and I have to pay and I was in the circle of that. Then finally got email that I paid and its being prepared. But app isn’t working properly. Now after 2 weeks wanted to order and still no change. Not possible to change the address so I cannot order. I still have my points I wanted to use, but not possible. Please do something about it.
Odpověď vývojáře 15. 02. 2023
Hello, thank you for your message. We are sorry about this. The problem you are reporting (the possibility of changing the address) was fixed in the last app update at the beginning of February) - in version 1.2.17. Please try to install the new version and let us know in case of any further issues. You can contact us on info@bombayexpress.cz. Thank you.
App functionality
05. 09. 2023

Jan Hrasko
Not sure if it’s just me but I am mostly ordering food to eat in the restaurant and it seems the team has no information about my order. I always have to show them my phone so that they can see what I have ordered. And they only start to prepare the meal after I approach them. The app also let’s you order a meal that is not available.

Odpověď vývojáře
Hello, thank you for your feedback. We spoke to the branch manager of the respective branch. For the eat in orders, there is a set time for preparation of the orders. The branch can of course mark them ready as soon they are ready. Sometimes it can happen that they mark it ready but then the food is waiting for the customer, which they want to prevent. We advise that you can write the time in the "Note" when you wish to pick up your eat in order and they will prepare it for this exact time. Thank you and have a nice day, Bombay Express team.
App functionality
05. 09. 2023

Jan Hrasko

Not sure if it’s just me but I am mostly ordering food to eat in the restaurant and it seems the team has no information about my order. I always have to show them my phone so that they can see what I have ordered. And they only start to prepare the meal after I approach them. The app also let’s you order a meal that is not available.
Odpověď vývojáře 14. 11. 2023
Hello, thank you for your feedback. We spoke to the branch manager of the respective branch. For the eat in orders, there is a set time for preparation of the orders. The branch can of course mark them ready as soon they are ready. Sometimes it can happen that they mark it ready but then the food is waiting for the customer, which they want to prevent. We advise that you can write the time in the "Note" when you wish to pick up your eat in order and they will prepare it for this exact time. Thank you and have a nice day, Bombay Express team.
No customt support
07. 05. 2021

Rash The Raghav
The only message that you could find after placing order using this app is “payment successful and the estimation time for food delivery is 45 mins”. They have provided a number to call, which they would never respond to. What kind of customer support system do you have to communicate, clarify or report an order?

Odpověď vývojáře
Dear Sir, thank you for your feedback. We are sorry for any inconvenience. Can you please let us know via email (to info@bombayexpress.cz) from which branch did you order? The phone number shown within the app is a direct one to the respective branch / driver. Thank you in advance, we will look into it. Best regards, Bombay Express team
No customt support
07. 05. 2021

Rash The Raghav

The only message that you could find after placing order using this app is “payment successful and the estimation time for food delivery is 45 mins”. They have provided a number to call, which they would never respond to. What kind of customer support system do you have to communicate, clarify or report an order?
Odpověď vývojáře 10. 05. 2021
Dear Sir, thank you for your feedback. We are sorry for any inconvenience. Can you please let us know via email (to info@bombayexpress.cz) from which branch did you order? The phone number shown within the app is a direct one to the respective branch / driver. Thank you in advance, we will look into it. Best regards, Bombay Express team

- Úpravy pro interní funkce aplikace

Verze 1.2.21

15. 7.

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Verze 1.2.21

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