Candy simply-Fi App allows you to communicate with your appliance. Beside assisting in carrying out daily activities ""Candy simply-Fi"" increases functionality making your product or the set of products more intelligent and performing.
To take advantage from Candy simply-Fi functionality you need to acquire one or more appliances equipped with Candy Wi-Fi connected technology (Smart Fi+, Smart Fi) or Smart Touch) and a compatible device.(*)
Product range manageable via Candy simpy-Fi App includes Washing machines, Washerdryers, Tumble Dryers, Dishwashers, Refrigerators, Ovens, Hobs and Hoods.
With the integrated Demo mode you can explore most of the functionality of Candy simply-Fi App, before purchasing an appliance of the range.
More information available in www.candysimplyfi.com and www.candysmarttouch.com.
If you need support, please contact your local Candy Customer Service (you can find the references on the official website), or write us: firstname.lastname@example.org (**)
Please remember to specify:
- problem details
- product serial number
- model of your smartphone/tablet
- App version
- Operating System version of your smartphone/tablet
(*) Interaction with Smart Touch products is limited on all tablets and all iOS devices. However, you can access additional contents, quick links with assistance and manuals.
(**) Service available in Italian and English
Version 3.3.5 (756)
Thank you for downloading Candy simply-Fi App.
We update our app regularly so we can make it better for you and introduce new functions.
Get the latest version for all the available features. In this release:
-Minor bug fixing
Ratings and Reviews
Terrible UI and usability
Mine is one of the few washing machines, that actually can be controlled remotely by the app. That however does not bring any convenience. The "menu" to choose a washing program is confusing and way too complicated. More so for the drying.
If I start a washing program remotely I'm left on the menu. No "washing in progress" nothing to check if the program has already started. What happens, if I click on start again? Why can't I see, how much time is left on the program? Delayed start from the app has never worked for me. The program was never sent to the machine.
This truly deserves a spot on the Internet of $#!7 Twitter account
I hate to be writing this review, trust me. I usually never hate on consumer products. This app, however, made me do it. simply-Fi’s user interface is horrible. What’s even worse, however, is how the app communicates its error messages. While setting up a new washer it asks you whether you "can download simply-Fi with an NFC-equipped smartphone". What does that even mean? Does it mean that my phone does not support NFC? Or that it does? If you tap "Yes" it just tells you to use a different phone and open some URL in its browser. If you tap "No" you can for some reason continue the process normally. Until you end up on a screen titled "Appliance recognized". You’d assume such a title means success. Sadly, the messages below—written in broken English—are suggesting it probably won’t work on your network because only 2.4 GHz networks are supported and the Wi-Fi password can't have any characters other than letters and numbers in it. Am I supposed to add a legacy less secure router just to be able to use the washer and dryer? This is ridiculous.
Developer Response ,
Hi, we are sorry for the inconvenient. You should know when we developed our smart appliances, Apple used to produce variuos hardware for the NFC technology, so that iOS devices are not completely compatible with our NFC appliances. However you can take advantage of Tips, Help on-line and Manuals.
Door not opening
After finishing the programme, the washing machine-dryer does not unlock the door. Instead of that, it suggests another cycle for 4,15 hrs. When I refuse that suggested programme, the door still stay shut. This is really inconvenient.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary based on, for example, the features you use or your age. Learn More
- CANDY HOOVER GROUP SRL
- 434.4 MB
- Requires iOS 12.2 or later.
- Requires iPadOS 12.2 or later.
- iPod touch
- Requires iOS 12.2 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
English, Croatian, Czech, Danish, Dutch, Finnish, French, German, Greek, Italian, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Turkish
- Age Rating
- © CANDY HOOVER GROUP SRL