EasyPark: platba za parkován‪í‬ 4+

I higly recomend this application

They have realy god customer Service. They were really helpful to solve my problem with payment. I hadn’t any problem with parking.
Easyly best app for parking 👻.

Not recommended

I prepaid my parking through this app for approx. 2.5 days assuming that I will need to park for such a long time. I got a price quote of approx. 18 EUR. However, as my plans changed and I needed to leave earlier (after 1 day), I decided to use the "Stop Parking" function. I believed the app would only charge me for the actually utilized parking time. At first, this seemed to be true as after finishing my parking, my receipt indicated that only 7.89 EUR was charged. Unfortunately, this turned out to be incorrect assumption. After checking my credit card account I found out that the original full amount out 18 EUR was charged instead. It appears the app is unable to handle such situations and you'll always be charged for the unused time. If this is really like that, I don't see any point in using this rubbish app. I'm going to claim the extra expense through my bank using my receipt as the evidence of the unreasonable charge.

Odpověď vývojáře ,

Hi,

Only paying for the exact time you park is one of the main reasons to make use of the EasyPark app.

I fully understand that you are unsatisfied with the app if this function seemingly does not work. My advice is to check your account to see if we have performed a refund to you of € 10,11. If this is not the case, please contact our customer service and we will gladly look into this for you.

Have a nice day.

Greetings,
Jasper - EasyPark

Rental car functionality

App is really easy to use. It would be great to add functionality which deletes car from your account at specified date. This is must if you use easypark for rental vehicle. Last time, I forget to delete rental car from my account. Unfortunately, I have allowed automatic camera parking and get charged after several weeks when someone else rented the same car as me. Based on term and conditions you are responsible for deletion of car you are not using anymore. BUT it is easy to forget. I have reported this to easypark. Lets se if I get my 18€ back.
If easypark really wants to make parking easy there should be option to set expiration date for each license plate. Thats the reason for 3 stars otherwise the app is great.