EasyPark: platba za parkován‪í‬ 4+

This is the worst application ever (and I am an early adopter, using mobile phones since 1995).

It does not remember my payment method, my car, I have to fill it again and again, and today, as a bonus, it did not allow me to fill my car licence number, saying that the format differs from my country rule even though yesterday it worked perfectly well.

Ill work tirelesly so my beloved city of Prague finds better parking payment service soon.

Robert Hoffmann

Hi Robert,
thank you for your feedback, we are sorry to hear about your experience. In 16.30 and lower app versions, there was a bug, which was already fixed in 16.32 release. Please make sure to update the app to this version.
We apologise for any caused inconvenience.

I use EasyPark regularly and I’m very satisfied with it. The app is user-friendly and makes paying for parking much easier. However, I would really appreciate a new feature – the option to receive notifications when stopping in a paid parking zone. It would be great if the app could automatically detect that I’ve parked in an area where payment is required and send me a reminder so I don’t forget. Of course, this should be an optional feature that each user can enable as needed. I believe this would save many people from unnecessary stress and potential fines. Otherwise, I highly recommend the app!

Let me know if you’d like any tweaks!

Lieber Nutzer, vielen Dank für Ihr positives Feedback und Ihre Anregung! Es freut uns sehr, dass Sie mit der App zufrieden sind. Wir sind stets bemüht, EasyPark weiterzuentwickeln und neue Funktionen zu prüfen, die das Parkerlebnis noch komfortabler machen. Sollten Sie weitere Ideen oder Wünsche haben, lassen Sie es uns gerne wissen. Vielen Dank für Ihre Unterstützung! Ihr EasyPark Team

I prepaid my parking through this app for approx. 2.5 days assuming that I will need to park for such a long time. I got a price quote of approx. 18 EUR. However, as my plans changed and I needed to leave earlier (after 1 day), I decided to use the "Stop Parking" function. I believed the app would only charge me for the actually utilized parking time. At first, this seemed to be true as after finishing my parking, my receipt indicated that only 7.89 EUR was charged. Unfortunately, this turned out to be incorrect assumption. After checking my credit card account I found out that the original full amount out 18 EUR was charged instead. It appears the app is unable to handle such situations and you'll always be charged for the unused time. If this is really like that, I don't see any point in using this rubbish app. I'm going to claim the extra expense through my bank using my receipt as the evidence of the unreasonable charge.

Hi,

Only paying for the exact time you park is one of the main reasons to make use of the EasyPark app.

I fully understand that you are unsatisfied with the app if this function seemingly does not work. My advice is to check your account to see if we have performed a refund to you of € 10,11. If this is not the case, please contact our customer service and we will gladly look into this for you.

Have a nice day.

Greetings,
Jasper - EasyPark