Factoreal Agent App 4+

Name: Factoreal Agent App
Author: Comviva Technologies Ltd

Comviva Technologies Ltd

Navrženo pro iPhone

- Bezplatné

Snímky obrazovky iPhonu

Popis

Connect with your customers on the move. Pick up a conversation from chatbots, anytime, anywhere. Factoreal Agent App is a real-time messaging app that empowers support agents and sales executives to view, monitor, and take control of their 1:1 customer conversations in real time from anywhere. The app allows you to initiate a human takeover and continue conversations where the automated bot left off. It lets you seize the opportunity when you see a good lead matching your buyer persona, and seamlessly take control of that conversation on the app. You can also view and assign conversations to colleagues based on user replies.

Use the Factoreal Agent App to:
- Monitor both bot and live-chat conversations
- Talk to customers in real-time
- See customer profiles and complete time-stamped transcripts
- Receive alerts when customers want to talk to you
- Receive updates on business data the moment they happen

6. 3. 2023

Verze 2.10.14

Reset password- email notification fixed

Vývojářská společnost „Comviva Technologies Ltd“ uvedla, že součástí opatření na ochranu soukromí v této aplikaci může být zpracování dat níže popsanými způsoby.Další informace najdete v zásadách ochrany osobních údajů poskytnutých vývojářskou společností.