Klarna | Pay your way

Name: Klarna | Pay your way
Rating: 4.5 (23526 reviews)
Author: Klarna Bank AB

Nakupuj, plať a šetři

Pouze pro iPhone

Zdarma

24 tis. hodnocení
Věková kategorie

4+
Ovládací prvky v aplikaci
Žebříček

20.
Finance
Vývojář

Klarna Bank AB
Jazyk

CS
+ další (18)
Velikost

292,9
MB

iPhone

FLEXIBILNÍ MOŽNOSTI PLACENÍ Vyber si, jestli chceš zaplatit hned, za 30 dní, nebo ve 3 bezúročných splátkách. VŠECHNY VĚRNOSTNÍ KARTY NA JEDNOM MÍSTĚ Zapomeň na plastové. V apce Klarna máš všechny věrnostní karty po ruce. Přidej si je hned teď a už nikdy nepřijdeš o body. VRÁCENÍ BEZ STAROSTÍ Potřebuješ něco vrátit? Nahlas vrácení přímo v apce. Pozastavíme ti nákup, takže mezitím nemusíš platit. SLEDUJ VŠECHNA SVÁ DORUČENÍ Získej aktualizace v reálném čase, časy doručení a fotky vyzvednutí—přímo v apce Klarna. ZÁKAZNICKÁ PODPORA 24/7 Použij náš chat v apce Klarna pro podporu 24/7.

Hodnocení a recenze

4,5

z 5

Hodnocení 24 tis.

Review after years of using
23. 2.
Tydys
I have been using Klarna for longer than I can remeber. So it was quite a journey. At first I used to use it just to save my loaylty cards, and for two years I also use their other services.I am very satisfied with customer support and with the overall app itself. It has gone through many improvemens over the years. I love the current design! Everything just works and feels great using it.
Review after years of using
23. 2.
Tydys

I have been using Klarna for longer than I can remeber. So it was quite a journey. At first I used to use it just to save my loaylty cards, and for two years I also use their other services.I am very satisfied with customer support and with the overall app itself. It has gone through many improvemens over the years. I love the current design! Everything just works and feels great using it.
The forced move from Stocard to Klarna is a significant downgrade
09. 09. 2024
ViktoriaH000
After multiple attempts to move my loyalty cards from the Stocard app to the Klarna app that failed due to a “technical error” which kept popping up, I FINALLY successfully transferred them to Klarna. Seems like I was luckier than some of my relatives whose Stocard app would not respond any longer (before the app was supposed to shut down), therefore they were unable to access the cards, which wouldn’t be a big issue if the transfer link worked for them, but it did not and they ended up losing all their loyalty cards for good. That does not leave a good fist impression with a user of an app.My biggest issue is the fact that Klarna has no widget feature as the Stocard app that would allow for an easy access to the cards from the Home Screen. I hope this feature will be added in a foreseeable future. This new upgrade is in fact a downgrade that seems to be purely illogical from the perspective of the user.Additionally, I do not understand the need to merge the two apps as now I am forced to be part of the Klarna app that I have no intention to be using for purposes other than to access my loyalty cards.

Odpověď vývojáře
We are extremely sorry to hear you are disappointed by our service. We thank you for the insights you have provided us as this is very important information for future updates.
The forced move from Stocard to Klarna is a significant downgrade
09. 09. 2024
ViktoriaH000

After multiple attempts to move my loyalty cards from the Stocard app to the Klarna app that failed due to a “technical error” which kept popping up, I FINALLY successfully transferred them to Klarna. Seems like I was luckier than some of my relatives whose Stocard app would not respond any longer (before the app was supposed to shut down), therefore they were unable to access the cards, which wouldn’t be a big issue if the transfer link worked for them, but it did not and they ended up losing all their loyalty cards for good. That does not leave a good fist impression with a user of an app.My biggest issue is the fact that Klarna has no widget feature as the Stocard app that would allow for an easy access to the cards from the Home Screen. I hope this feature will be added in a foreseeable future. This new upgrade is in fact a downgrade that seems to be purely illogical from the perspective of the user.Additionally, I do not understand the need to merge the two apps as now I am forced to be part of the Klarna app that I have no intention to be using for purposes other than to access my loyalty cards.
Odpověď vývojáře 11. 09. 2024
We are extremely sorry to hear you are disappointed by our service. We thank you for the insights you have provided us as this is very important information for future updates.
I dont recommend it
04. 07. 2024
Jonnybcz
I wanted to try Klarna because its concept sounds great. Within a few minutes, I can split the payment into three installments. I chose a product worth 37,999 CZK. The account creation process went relatively smoothly and quickly. However, in the end, it was not three equal installments, as the first installment was 21,750 CZK. Klarna blocked 21,750 CZK on my account, which meant I couldn't use that money from June 22nd.Moreover, on July 3rd, instead of taking the blocked money, Klarna made another withdrawal of 21,750 CZK, which meant I was without 43,500 CZK for four days. Klarna's support is at a very low level. When I tried to resolve the situation, I first communicated with an ineffective chatbot that didn't help. After lengthy persuasion, a person joined the chat who was also unable to solve my problem and release the blocked money.I can imagine a situation where someone is managing their money very tightly, and Klarna could bring their account balance to zero. I would definitely not recommend this service.

Odpověď vývojáře
Hi Jonny, We are sorry that you have had this experience. We take customer concerns very seriously as they are our highest priority. Of course, we want to help you resolve this with you. Unfortunately, we cannot handle private cases on this channel. What we recommend is that you please reach out to our customer support again and our agents will be available to look further into your particular case. We will of course take your feedback on board as we continue to improve our services. Sincerely, Klarna
I dont recommend it
04. 07. 2024
Jonnybcz

I wanted to try Klarna because its concept sounds great. Within a few minutes, I can split the payment into three installments. I chose a product worth 37,999 CZK. The account creation process went relatively smoothly and quickly. However, in the end, it was not three equal installments, as the first installment was 21,750 CZK. Klarna blocked 21,750 CZK on my account, which meant I couldn't use that money from June 22nd.Moreover, on July 3rd, instead of taking the blocked money, Klarna made another withdrawal of 21,750 CZK, which meant I was without 43,500 CZK for four days. Klarna's support is at a very low level. When I tried to resolve the situation, I first communicated with an ineffective chatbot that didn't help. After lengthy persuasion, a person joined the chat who was also unable to solve my problem and release the blocked money.I can imagine a situation where someone is managing their money very tightly, and Klarna could bring their account balance to zero. I would definitely not recommend this service.
Odpověď vývojáře 11. 07. 2024
Hi Jonny, We are sorry that you have had this experience. We take customer concerns very seriously as they are our highest priority. Of course, we want to help you resolve this with you. Unfortunately, we cannot handle private cases on this channel. What we recommend is that you please reach out to our customer support again and our agents will be available to look further into your particular case. We will of course take your feedback on board as we continue to improve our services. Sincerely, Klarna
Terrible switch from stocard
15. 05. 2025
Aspire Mar...
Absolutely stupid app. Why is it so much worse than stocard? You cannot search for the cards by their names so if you have many loyalty cards it’s such a pain to go through the entire list like an idiot instead of just typing the name. Also there’s no + sign to quickly add new card. There’s always some banner that blocks third of the screen. You have no option to change the view or size of the cards so UI is absolutely terrible and user unfriendly. Why have not at least kept the stuff that were done well in the stocard app? This monetization acquisition makes you want to leave this app completely and switch to some different app. I gave it some time but if this does not change I’ll find some alternatives. Standing at the desks and scrolling through the cards when you have people behind you in the line is just ridiculous.

Odpověď vývojáře
Thanks for the review, Dan. We're sorry to hear your experience with Klarna hasn't measured up to the standard you have come to expect. We are always looking for ways we can improve our service to better meet the needs of our users and we welcome you to reach out to us to submit any feedback to feedback@klarna.com
Terrible switch from stocard
15. 05. 2025
Aspire Mar...

Absolutely stupid app. Why is it so much worse than stocard? You cannot search for the cards by their names so if you have many loyalty cards it’s such a pain to go through the entire list like an idiot instead of just typing the name. Also there’s no + sign to quickly add new card. There’s always some banner that blocks third of the screen. You have no option to change the view or size of the cards so UI is absolutely terrible and user unfriendly. Why have not at least kept the stuff that were done well in the stocard app? This monetization acquisition makes you want to leave this app completely and switch to some different app. I gave it some time but if this does not change I’ll find some alternatives. Standing at the desks and scrolling through the cards when you have people behind you in the line is just ridiculous.
Odpověď vývojáře 16. 05. 2025
Thanks for the review, Dan. We're sorry to hear your experience with Klarna hasn't measured up to the standard you have come to expect. We are always looking for ways we can improve our service to better meet the needs of our users and we welcome you to reach out to us to submit any feedback to feedback@klarna.com

Apka Klarna ti dává kontrolu nad platbami a umožňuje snadno spravovat každý nákup na jednom místě. Sleduj své výdaje, zobrazuj nadcházející platby a získávej aktualizace v reálném čase, aby tvé výdaje zůstaly organizované. Také jsme provedli několik drobných oprav a vylepšení.

Verze 26.33.281 před 1 h

Údaje použité k vašemu sledování

Následující údaje mohou být použity k vašemu sledování napříč aplikacemi a weby vlastněnými jinými společnostmi:
- Identifikátory
- Údaje o použití
Údaje spojené s vámi

Následující údaje mohou být shromažďovány a propojeny s vaší identitou:
- Nákupy
- Finanční informace
- Poloha
- Kontaktní údaje
- Uživatelský obsah
- Historie hledání
- Historie procházení
- Identifikátory
- Údaje o použití
- Diagnostika
- Další údaje

Opatření na ochranu soukromí se můžou lišit například v závislosti na tom, které funkce využíváte, nebo na vašem věku. Další informace

Zpřístupnění

Informace

Velikost: 292,9 MB
Kategorie: Finance
Kompatibilita: Je požadován iOS 16.0 nebo novější.

iPhone
Je požadován iOS 16.0 nebo novější.

Apple Vision
Je požadován visionOS 1.0 nebo novější.
Jazyky: čeština a další (18)

čeština, Bulgarian, Slovenian, angličtina, dánština, finština, francouzština, holandština, italština, maďarština, norština (bokmål), němčina, polština, portugalština, rumunština, slovenština, řečtina, španělština, švédština
Věk: 4+

4+

Tato aplikace je označena věkovou kategorií 4+ s omezením obsahu.

Část obsahu může být hodnocena výše, a proto může být přístup k němu omezen a spravován vývojářskou společností prostřednictvím ovládacích prvků v aplikaci.
Další informace

Ovládací prvky v aplikaci
Ověření věku

Obsahuje
Reklama
Produkce: Klarna Bank AB

Klarna Bank AB se identifikuje jako prodejce této aplikace a potvrzuje, že je produkt nebo služba v souladu se zákony Evropské unie.

Adresa
Sveavägen 46
11134 Stockholm
Švédsko

Telefonní číslo
+353 12647931

E-mail
customer@klarna.ie

Web vývojářské společnosti

Ochrana osobních údajů

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Peněženka

Nejsnazší způsob uchovávání lístků na jednom místě.

Klarna | Pay your way

Hodnocení a recenze

Review after years of using

The forced move from Stocard to Klarna is a significant downgrade

I dont recommend it

Terrible switch from stocard

Novinky

Ochrana soukromí v aplikaci

Údaje použité k vašemu sledování

Údaje spojené s vámi

Zpřístupnění

Informace

Podporované služby

Peněženka