PlantIn: Plant Identifier 4+

Květiny

Appka je super. Ale ta cna je trochu hardcore….

Charged twice for lifetime access

I was charged twice, once for a lifetime access promo and then the second time higher price for normal lifetime access. I wanted to Diagnose Disease for a plant and I was forced to click on a Promo again in order to have this functionality open. Please return my second payment. Thanks! Otherwise, the app is great... sometimes it miss matches the plants but in general it’s accurate.

Developer Response ,

Dear Valued Customer! Thanks so much for your comment. It upsets us to see that you have encountered the issue with payment for the life-time plan. We work hard to meet our users' expectations, and every negative review helps us improve the app. Please contact our support team at the support@plantin.xyz email address, and tell them about your problem. You do not have to pay for the app’s plan twice if it has already been purchased before. We would also like to express our sincerest gratitude for considering our product to be great. Planty thanks for your interest in our products! Enjoy your day!

Just make it a paid app

They let you download tor free but you can’t see anything in the app till you agree to sign up. And they start email spamming you. Just say it’s a paid app from the start instead of tricking users into downloading and not giving them even one action they can do for free just so you can boost your download numbers!!

Developer Response ,

Dear Valued Customer! Thanks for letting us know about your experience. We are sorry to hear that you are unsatisfied with the product. We are continually working on improving our app, and your feedback is a great help for future development. Our app indeed requests to register an account since it should be personalized for each customer. We would also like to mention that we offer a premium plan for our users so that our green-fingered customers can take advantage of all the app’s functionality. However, this does not mean that we do not have a free version. Moreover, we are eager to note that you can unsubscribe from our emails anytime by clicking the ‘Unsubscribe’ button, if you are not interested at receiving them. Feel free to reach out at the support@plantin.xyz email address if you would like to share additional details with us. We look forward to your reply and hope that you will continue to use our services. Just keep planting!