Raiffeisen bankovnictv‪í‬ 4+

Something changed in the app and whenever I write an amount it is changed. E.g. I want to pay CZK 2,640 and the app changes it into CZK 2.64, over and over again. The only way to keep the intended amount is immediately clicking on message for recipient. Clearly a major bug! Fire your QA team!

Also the need to change the due date every time when the current date is a weekend or bank holiday is annoying. The automatic change with request to confirm was much more user friendy.

Hello, We are currently experiencing similar issues in the application where the English language is set. We are working on stabilization at the earliest possible time. We recommend setting the Czech language for now. Nice day, Monika

Its horrible you guys woke up all of a sudden and change an interface that has been in existence for years ! Completely senseless design , made things difficult! Why do you guys derive pleasure in making life miserable for customers?? This new upgrade or update is nothing but troubles. Revert to the way it was before!! There is nothing exciting about this! Not a bit user friendly, everything is hidden , so messed up. As you can see , non of your customers are satisfied with this nonsense new upgrade. It wouldn't be sensible yall loose customers because of this sick move. Its that easy!!! Roll it back!!!! Voice of customers

Je to hrozné, že jste se najednou probudili a změnili rozhraní, které existuje už léta! Naprosto nesmyslný design, ztížil věci! Proč vás baví znepříjemňovat život zákazníkům? Tato nová aktualizace nebo aktualizace není nic jiného než potíže. Vrať se jak to bylo předtím!! Na tom není nic vzrušujícího! Není trochu uživatelsky přívětivý, vše je skryté, takže zmatené. Jak vidíte, žádný z vašich zákazníků není spokojen s tímto nesmyslným novým upgradem. Nebylo by rozumné ztratit zákazníky kvůli tomuto špatnému kroku. Je to tak snadné!!! Vrať to zpět!!!! Hlas zákazníků

Dobrý den, děkujeme za zpětnou vazbu. Moc nás mrzí, že Vám nová aplikace nevyhovuje. Funkce budeme samozřejmě rozšiřovat a i nadále aplikaci vylepšovat. Vaše náměty na zlepšení rádi uvítáme na adrese info@rb.cz. Pěkný den, Petr

I am very disappointed, the app is way less intuitive than the equa bank. If you are reading this as a SW developer of the app an application engineer: 1. Why on earth is it not possible to copy an account number into the clipboard. E. g. when we are displaying an already made payment. 2. When we want to make a new payment, why can’t we search for names of account owners that we already interacted with? We have to create a list of recipients manually which I haven’t even found out yet how to do.
3. Is it actually possible to add a contact/recipient?
4. Why doesn’t it display the name of the account owner when we are creating a new payment? I hope you fix it. Take look at the equa bank application, it was way better.

Hello, we are sorry about your view of our application. Please send us your comments to info@rb.cz, we will be happy to answer everything. Thank you Have a nice day, Michaela