Spark Mail - AI Email & Inbox 4+

great and awesome

what I do miss is really setup some rulles to pass certaint emails to folder and mark them as read, those are system generated emails and I can review them when I need, not immediately. that functionality seems to be missing

Some good ideas but terrible UX that does not follow macOS guidelines

While some of the ideas of the new user interface are not bad and I can probably get used to them, the main - and for me critical - issue is that this new UI does not implement macOS standard UI features. Commands are not accesible via menu, therefore you cannot use the standard Help feature, you cannot override or assign shortcuts etc.
Another big issue for me is the lack of some features that I consider critical for my workflow, such as ability to show e-mail headers (or raw email), which is very important from security point of view to identify fake senders and phishing attacks. But this could probably be implemented over time - the UX issue described above seems to be a "feature", and one that I am not willing to accept

Odpověď vývojáře ,

Hello! We appreciate you taking the time to share your feedback regarding your experience with Spark. We regret to learn of your dissatisfaction and apologize for any inconvenience you may have encountered. Speaking about shortcuts, please note that you can create your own personalized set in the Custom shortcuts by following these steps: Select Settings - Shortcuts - Tick Custom Set. Here you can select an option (e.g. Snooze) and enter a shortcut for it. If you have any further remarks, questions, or suggestions, please don't hesitate to reach out to us at support@sparkmailapp.com. Your input is valuable to us, and we are committed to improving our email application to better align with your requirements. Kate

Not good

I've been using Spark on iOS and MacOS for years but I'm really concerned about the future of this mail client. Spark 3 Inbox is one large UI mess which forces you to work with emails like some kind of TODO app. Emails are not TODO tasks, emails are emails. You are also foced to have emails hidden in categories: notifications, newsletters and invitations. No way to turn this behaviour off like in old Spark 2 app and have a unified Inbox. So even if you switch to column view, you can't see all the emails like before because they are hidden in categories. Pinned emails are also hidden from the Inbox. You have to go to Pins in sidebar out of the Inbox which doesn't make any sense. Pinned means pinned to the top of Inbox, thats gone. Huge mess, I don't recommend and switching to default MacOS Mail client. Sad, it was a really good mail client for years.

Odpověď vývojáře ,

Hi. Thank you for taking the time to share your experience with us! Please note that you can disable the categorization of the emails in Settings of the app. For this, open Settings - Inbox - Email Groups - Select Show All near each category and check the results in your Unified Inbox. In case you prefer to see your Pinned emails directly in the Inbox, you can group them in the Email Groups section - Pinned - Group. Also, you may try our Priority feature to keep the most important emails at the top of your Inbox for quick access. If the Classic version of Spark suits you more, glad to mention that it is still available in the App Store and can be run simultaneously. I hope this is helpful. In case any questions arise, please contact our Support team at support@sparkmailapp.com with the note "From App Store" in the subject line and our specialists will get back to you as soon as possible. Thank you for your review! Elmira