ViCare 4+

Viessmann Climate Solutions SE

    • Free
    • Offers In-App Purchases

Screenshots

Description

ViCare - the best way to connect to your Viessmann heating system.

New possibilities to control your heating system via the Internet offers the ViCare app. With the simple graphical user interface of ViCare, the operation of the heating system is very intuitive.

Feel secure
Warmth and reassurance in one

● In one view, get an instant check if everything is in order
● Access to your preferred installer - quickly and easily

Save costs
Set your preferred room temperature and save money when you’re away from home

● Simple, convenient operation of your heating system
● Store daily schedules and automatically save energy costs
● Set basic functions at the touch of a button on your smartphone

Peace of mind
A direct connection to a professional you trust

● Simply enter the contact details of your preferred installer or professional servicer
● Fast and effective help - the installer has all the important information he needs
● Spend less time worrying about safety and maintenance

Core functions:
● Displaying the status of your heating
● Capability to set up the most important functions of your heating system
● Store your daily routine to automatically save energy costs
● View outside temperature history
● Send a service request to your trusted installer
● Shortcuts e.g.: I want hot water or I’m away
● ViCare Smart Room Control
● Amazon Alexa: Control heating simply with your voice
● Holiday program

Please note: We publish the functions gradually! You can expect several small updates in the next weeks and months. There will be always something new to discover.


Comments or feedback?
Share your thoughts with us and other users in our Viessmann Community!
https://www.viessmann-community.com/

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Join beta testers community
Do you like testing new features? Do you want to help us improve ViCare? Join our beta testers community! The beta version of the app may not be as stable as the one available to all users. The application may freeze occasionally, or some features may not work as expected.
Go to: https://testflight.apple.com/join/M6UzaBl3 and sign up to beta tests.

Important:
The ViCare app can be used in conjunction with an Internet-compatible Viessmann heating system or in conjunction with the Viessmann Vitoconnect WLAN module or a Viessmann heating system with an integrated Internet interface.


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Terms of use (Great Britain):
https://www.viessmann.com/com/apps/vicare-vitotrol/terms-of-use/GB/en.html

What’s New

Version 3.29.2

- Energy consumption forecast for users in France
- NEW for ViCare+: feature teaser of Savings Assistant features
- Recommendations for ViCare Smart Climate components

Ratings and Reviews

4.6 out of 5
1.4K Ratings

1.4K Ratings

Daniel17031979 ,

Super but…

Hi. App is super, with my Vitocal222 works fine. After last update, first time it crash yesterday, it looks like i dont have conection with mi vitoconnect. I must restart vito, then connect again and works again. But after two, four hours its back. Have you report from somebody like this?

Developer Response ,

We apologize for the inconvenience, Daniel17031979. Can you please send us an email to customer-care+Daniel17031979@viessmann.com? Please include a short description, preferably with photos or screenshots, as well as the serial number of communication module. #WeCare

oMalinovskyi ,

ViCare experience after recent update

Dear customer support team, I would like to kindly share my experiences with using an application ViCare paired with my boiler Veissman 050-w, the newer one with black fancy front panel and touch buttons. I find the application to be very informative and user friendly. I’m particularly happy with recent update allowing to monitor gas and electricity consumption. That consumption data is what I wanted to share my experience about. I have noticed few bugs, if a could call it like that, when it comes to statistics of consumption. First of all, the reset of daily consumption happens around 10-00 AM and not a midnight and I can’t tell if it is an backend problem or my time settings are not set correctly. If so, I couldn’t find where to change it. Secondly, similar issue appearing when switching to monthly consumption. There are clearly some problems, and the data are not corresponding to real world consumption from the gas meter in my hall. The difference is drastic, the data from a hallway gas meter has double the difference compared to mingle consumption in the app. The daily is ok and 100% true, though. I would be very thankful if you take my opinion into consideration. Otherwise, the app is great, thank you! Have a nice day

Developer Response ,

We would like to take a closer look, analyze and find a solution for you! Please send an e-mail with a brief description, photos of the meter and information about the type of fuel used in the boiler to customer-care+oMalinovskyi@viessmann.com We apologize for any inconvenience, oMalinovskyi! #WeCare

Lukas 3d5 ,

Analyst part doesnt work

Nice usefull app, but from 29.8. Analyst part with graph doesnt work, all others part normmally work online. After restart no changed situation.. What happened? How to solve? Thanks!

Update : It seems 11.9. again working, thank you!

App Privacy

The developer, Viessmann Climate Solutions SE, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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