DAK app 12+


    • Free

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DAK App: My pocket DAK
Submit invoices and certificates, manage bonus programs, report a move or change of name, apply for a new insurance card – with the DAK app this is easy, fast and accessible. Discover the service center for your pocket!

What is My DAK?
"My DAK" is your protected area where you can quickly and easily handle your matters, either via app or on the web. The app is also your personal key for a secure login on the web – you always need it for two-factor authentication. We thus ensure that your health data is well protected.

What are the advantages of the DAK app?
• Submit invoices and certificates: Send documents easily and conveniently with the scanning function.
• See the sick notes received by DAK, both the sick notes submitted by you and any electronically transmitted sick notes (eCoIfW).
• Manage the bonus program "AktivBonus": Earn points and convert them into cash rewards via the DAK app.
• Easy to use and barrier-free: Set the DAK app exactly as you need it, for example the font size.
• Your fastest connection to us: Call back service, chat, telephone or e-mail – you have the choice.
• Digital mailbox saves paper and time: Deal with matters quickly, easily and paperless with the app.
• Family service: Deal with matters related to your family-insured children conveniently via the app.

Other functions of the DAK app
• Unlock the ePA app and use electronic patient files

To the DAK app in four steps
To use the DAK app, you need to register once. After that, you can log in to the DAK app with your fingerprint or facial recognition, for example.

How to set up the app
1. Download the app
2. Confirm e-mail address
3. Set up app code
4. Identify yourself personally
Here you can find video instructions for setting up the app: https://www.dak.de/app

Register once, use all DAK applications
The registration and identification process is designed to protect your health data. Another advantage: You only have to identify yourself personally once and then you can use our various digital offers, easily and safely. With only a password or your app code!
Here you will find common questions about the app and the registration process: https://www.dak.de/dak-id

Who can use the DAK app?
The DAK app can be used by all insured persons aged 15 or over, provided they have a health card and a smartphone with the current operating system (iOS 15 or higher). The smartphone must also be protected by a display lock, for example by biometric recognition.

Other technical requirements
• Chrome is set as the default web browser
• No rooted device

The accessibility statement of the app can be found at: https://www.dak.de/barrierefreiheit-app

How to contact us
Are you having technical problems with the DAK app? When installing, registering or logging in? We are happy to help you. Please let us know your technical problem using this form: https://www.dak.de/app-support
Or just call us on: 040 325 325 555.

We look forward to your feedback!
We will continuously expand the scope of the app according to your wishes. To make it as easy as possible for you, we ask for your opinion directly in the app at various points. We look forward to your comments, evaluations and suggestions to continually develop the DAK app so that the benefit for you will be even better.

What’s New

Version 3.27.0

We have made minor improvements for you.
Do you have any suggestions on the DAK app? Please let us know directly in the app. Your feedback helps us to make the DAK App even better.

Ratings and Reviews

4.6 out of 5
39.4K Ratings

39.4K Ratings

Gaddel ,

neue Version mit deutlichen Verbesserungen

Musste meine frühere Rezension durch das neue große Update komplett überarbeiten. Vielen Dank, dass auf die Kritikpunkte in der App-Entwicklung eingegangen wurde.
Diese App ist mittlerweile sehr übersichtlich, einfach zu handhaben und läuft prima. Man kommt sehr schnell zum Ziel um Anliegen flott und simpel zu klären.
Die Scan-Option und das Bonusprogramm (beides nutze ich primär) sind besonders gelungen und mittlerweile auch nervenschonend. Weiter so! (:

Developer Response ,

Konnten Sie sich mittlerweile einloggen? Falls nicht, kontaktieren Sie uns bitte über die E-Mail-Adresse service@dak.de - wir helfen Ihnen dann weiter. Wir freuen uns außerdem Ihnen mitteilen zu können, dass demnächst ein großes Update erfolgt. Wir sind gespannt auf Ihr Feedback & bedanken uns für die Rezension.

Matzexxx ,


Übersichtlich, viele Infos und keine Probleme. So muss es sein. Danke!

Developer Response ,

Herzlichen Dank für Ihr Feedback, wir freuen uns sehr!

Jakob 3132 ,


Die App ist sehr übersichtlich gestaltet und hat alle wesentliche Inhalte. Die Anmeldung ist leicht gestaltet und sicher, aber dadurch , dass die Anmeldung sicher ist ,dauert es ein bisschen. Die Hilfe bei der Einrichtung war sehr nett und hilfsbereit

Developer Response ,

Herzlichen Dank für Ihr Feedback, wir freuen uns sehr! Melden Sie sich bei Fragen und Anregungen jederzeit wieder bei uns.

App Privacy

The developer, DAK, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Other Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Other Data

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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