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HappyFox Helpdesk 4+
HappyFox Inc
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- Gratis
Screenshots
Beschreibung
HappyFox is a cloud-based customer support software. Intuitive in its design, HappyFox is the preferred help desk of many successful global organizations and institutions.
Now launching the HappyFox iPhone app to bring in mobility to your existing HappyFox accounts!
What you can do with the HappyFox app:
- Access your support tickets on mobile
- Quick access to “My Pending” tickets list
- Filter and view tickets by Categories and Status
- View complete Ticket Details and Ticket History
- Respond to customers quickly by adding Ticket Updates
- Add Private Notes to collaborate with other support agents
Your HappyFox tickets at your fingertips. Literally.
Neuheiten
Version 2.9.5
Announcing the new HappyFox Help Desk 2.0 Mobile App – a fresh new take on the mobile help desk you love!
With HappyFox Help Desk 2.0 you can:
- Access your tickets on mobiles and tablets
- Quick access to your important ticket queues
- Respond to customers quickly by adding Replies
- Add Private Notes to collaborate with other agents
- Get instant push notifications on ticket updates
- Track your weekly performance
Learn more at https://happyfox.com/mobile-help-desk/
For feature requests and support issues, contact support@happyfox.com
Bewertungen und Rezensionen
Poor Customer Support, even worse programming
I used to be a fan of their service. The new app they released is a joke. Their service has major bugs now. And when I report it, they ask the same questions over and over again, ask for details I had sent in a number of times before and then end up doing nothing. A company operating a ticket system not being able to handle their own service tickets is a joke. I would never use their service again but I guess we are stuck.
App-Datenschutz
Der Entwickler, HappyFox Inc, hat darauf hingewiesen, dass die Datenschutzrichtlinien der App den unten stehenden Umgang mit Daten einschließen können. Weitere Informationen findest du in den Datenschutzrichtlinien des Entwicklers.
Mit dir verknüpfte Daten
Die folgenden Daten werden möglicherweise erfasst und mit deiner Identität verknüpft:
- Kontaktinformationen
- Benutzerinhalte
- Kennungen
Nicht mit dir verknüpfte Daten
Die folgenden Daten werden zwar möglicherweise erfasst, aber nicht mit deiner Identität verknüpft:
- Nutzungsdaten
- Diagnose
Die Datenschutzpraktiken können zum Beispiel je nach den von dir verwendeten Funktionen oder deinem Alter variieren. Weitere Infos
Informationen
- Anbieter
- HappyFox Inc
- Größe
- 44,7 MB
- Kategorie
- Wirtschaft
- Kompatibilität
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- iPhone
- Erfordert iOS 11.0 oder neuer.
- iPad
- Erfordert iPadOS 11.0 oder neuer.
- iPod touch
- Erfordert iOS 11.0 oder neuer.
- Apple Vision
- Erfordert visionOS 1.0 oder neuer.
- Sprachen
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Englisch
- Alter
- 4+
- Copyright
- © 2021 HappyFox Inc.
- Preis
- Gratis